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Operating Instructions
94
Timer recording is
not working.
The day of the week is not checked at the day of the week
setting on the timer page.
Check the day of the week to enable timer recording.
Timer is disabled. (Timer is grayed out on the timer list.)
Select the timer on the timer list, and click [Enable] on the
menu displayed by right-clicking the timer list.
You cannot pan or
tilt the camera.
Pan/tilt operation is not permitted on the camera settings.
Permit the pan/tilt operation.
The camera does not support pan/tilt operation.
This software is
unstable or does
not work.
Your PC specification does not meet the requirement.
Close other applications.
The audio cannot
be listened during
monitoring.
The camera does not support audio.
The camera should support audio.
Microphone is not properly connected.
Confirm that microphone is properly connected.
Volume setting on your PC is muted or set to minimum.
Adjust the volume on the volume control window on your
PC.
Speaker is malfunctioning.
Confirm that the speaker is working.
Audio cannot be
listened while
viewing images with
audio.
[Image Only] is selected at record settings on the camera
registration information page.
If [Image Only] is selected, the audio is not recorded.
Select [Image and Audio] to record audio.
Audio is not
synchronized with
images on the
monitoring page or
screen.
Audio delays 1 or 2 seconds after the image. Audio may be
interrupted or the image may be paused. This is not a
problem.
Problem Cause and Remedy
94


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