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Reference Menu
Before calling for service
Power supply
Cannot turn on the power.
Make sure the battery and AC adaptor are connected properly.
Check the connections again.
Page 26
of Vol.1
Power goes off as soon as
it is switched on.
The battery may have run out.
If the remaining battery charge display is blinking or [
]
appears, the battery has run out.
Either recharge the battery or replace the discharged battery with a
fully charged one.
Page 25
of Vol.1
Battery
Battery runs out quickly.
Make sure the battery is fully charged.
Keep charging until the <CHARGE> lamp on the AC adaptor goes
out.
- For AG-AC160AEJ, charge the battery using the battery charger.
The camera may be used in a low-temperature environment.
The battery is affected by the ambient temperature. In low-
temperature locations, its operating time will shorten.
The battery may have reached the end of its service life.
Every battery has a certain service life. The service life varies
depending on how it is used, and if the operating time has reduced
signicantly even after the battery was sufciently charged, the
battery may have reached the end of its service life.
Page 24
of Vol.1
The battery cannot be
charged.
A DC cord may be connected to the AC adaptor.
The battery cannot be charged with the DC cord connected.
Page 24
of Vol.1
The remaining charge is not
displayed correctly.
The remaining battery charge display is merely a guideline. To
ensure that remaining battery capacity is displayed correctly, use
the battery completely from a fully-charged state, and charge the
battery again. (Remaining battery capacity may still not be displayed
correctly if the battery has been used for long periods in high or low
temperatures, or if the battery has been recharged a large number
of times.)
Shooting
Cannot start shooting.
Make sure that the POWER/MODE switch is <ON>. Page 30
of Vol.1
Cannot focus automatically.
Make sure the camera is in manual focus mode. You can focus
automatically when the auto focus mode is selected.
Depending on the lens, the auto focus function may not be available.
You may be shooting a scene where it is difcult to bring the subject
into focus in the auto focus mode.
If this is the case, focus in the manual focus mode.
It may be hard to bring the subject into focus when
- Shooting both close and distant objects
- Shooting through a dirty window
- Shooting in a dark location
- There are sparkling or shiny objects around the subject
- Shooting a fast-moving subject
- Shooting a subject with minimal contrast
P18
Reference
101


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