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Palm
®
Z22 Handheld 295
CHAPTER 20 Common Questions
When I synchronize, nothing happens on Palm Desktop software,
and my handheld times out.
Perform a soft reset.
Make sure that HotSync
manager is running on your computer.
Make a copy of the folder containing your information. This folder is named with either your full
username or a shortened version of the name. Uninstall and then reinstall Palm Desktop
software.
Turn on your handheld, and go to the Home screen. Select HotSync , and then select Local.
I want to change from synchronizing my handheld with Palm Desktop
software to synchronizing with Outlook.
WINDOWS ONLY
During CD installation, you chose a desktop software application to synchronize with your
handheld. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook
already contains all of your contacts, appointments, tasks, and notes, you can change your
synchronization method so that your handheld synchronizes with Outlook instead. You can also
change from Outlook to Palm Desktop software.
If you choose to synchronize with Outlook, info from Contacts, Calendar, Tasks, and
Memos is synchronized with info in the corresponding application in Outlook. (Memos is called
Notes in Outlook.) Other info, such as notes, is synchronized with info in Palm Desktop software.
1. Insert the CD into your computer.
2. Select Change your synchronization method.
3. Follow the onscreen instructions for the desktop software you want to use.
NOTE
Before You Begin
[ ! ]
You must have completed
CD installation and
chosen Palm Desktop
software as your desktop
application for
synchronization in order
to switch to Outlook. Note
that you can choose
Outlook as your
synchronization software
for Contacts, Calendar,
Tasks, and Memos during
CD installation.
309


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