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Suporte técnico
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Suporte técnico
Se, após verificar as origens dos problemas relacionadas no início deste apêndice,
você não conseguir resolver, vá para
http://www.palm.com/support/intl ou envie
um email para o escritório regional de Suporte técnico.
Antes de solicitar suporte, tente reproduzir e isolar o problema. Ao entrar em
contato com o suporte, forneça as seguintes informações:
O nome e a versão do sistema operacional usado
A mensagem de erro ou o que realmente ocorreu
As etapas seguidas para reproduzir o problema
A versão do software do computador de mão em uso e a memória disponível
Para obter informações sobre versão e memória:
1. Toque no ícone Início .
2. Toque no ícone Menu .
3. Selecione Informações no menu Aplicativos.
NOTA A Palm trabalha com desenvolvedores de aplicativos adicionais de
outros fabricantes para garantir a compatibilidade desses aplicativos com o
novo computador de mão Palm. No entanto, é possível que alguns aplicativos
de outros fabricantes não tenham sido atualizados para a compatibilidade com
o novo computador de mão Palm. Caso um aplicativo de outro fabricante
esteja afetando a operação do computador de mão de forma negativa, entre
em contato com o desenvolvedor do aplicativo.
4. Toque em Vero para ver os números de vero e toque em Tamanho para ver
a quantidade de memória livre em quilobytes.
317


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