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Appendix B Frequently Asked Questions
394
I get a warning message telling
me my handheld memory is
full.
Try each of these in turn:
Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your handheld. See “Purging records” in
Chapter 4. You may need to perform a HotSync operation
to recover the memory.
Delete unused memos and records. If necessary, you can
save these records. See “Deleting records” in Chapter 4.
If you have installed additional applications on your
handheld, remove them to recover memory.
See “Removing applications” in Chapter 4.
My handheld keeps turning
itself off.
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three minutes.
Check the Auto-off setting. See “Auto-off delay” in
Chapter 18.
My handheld is not making
any sounds.
Check the System, Alarm, and Game Sound settings.
See “System, alarm, and game sounds” in Chapter 18.
My handheld’s indicator light
is not blinking when alarms
occur.
Check the Alarm LED setting. See “Alarm Vibrate and
indicator light settings” in Chapter 18.
My handheld does not vibrate
when alarms occur.
Check the Alarm Vibrate setting. See “Alarm Vibrate and
indicator light settings” in Chapter 18.
My handheld has frozen. Perform a soft reset. See “Resetting your handheld” in
Appendix A.
My handheld has frozen.
If a network connection was improperly terminated, your
handheld may appear to be frozen for up to 30 seconds. If
it is still frozen after 30 seconds, perform a soft reset.
See “Performing a soft reset” in Appendix A.
If your handheld is near your computer, move your
handheld away from the computer’s infrared port.
406


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