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APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call technical support until
you have reviewed the frequently asked questions in this appendix and you have
also reviewed the following:
This handbook
The Palm™ Tungsten™ C Read This First guide that came with your handheld
The Readme file located in the folder where you installed the Palm™ Desktop
software on your Windows computer or on your installation CD for Mac users
The Palm Desktop online Help
The Palm
TM
Desktop Software for the Macintosh Users Guide, located in the
Documentation folder on your installation CD
The Palm Knowledge Library, accessible at
www.palm.com/support/tungstenc in the Support section
The most recent Palm™ Tungsten™ C handheld HelpNotes on your regional
web site
If you are still having problems, contact technical support. See the Customer
Support card that comes with your handheld, or go to
www.palm.com/support/tungstenc
.
There are a variety of third-party applications available for your handheld. To
learn more about these applications, go to the web site:
www.palm.com.
NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.
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