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Palm Centro Manual

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COMMON QUESTIONS
WEB
242
12
CHAPTER
I can’t send or receive multimedia
messages
• Make sure your phone is turned on (see
Turning your phone on and off
).
• Contact your network operator to verify
that your plan includes multimedia
messaging services (MMS), that these
services have been correctly activated,
and that they are available at your
location. Your network operator should
be able to tell you if multimedia
messaging services have been
experiencing transmission delays.
Delays can also occur between the time
that a message is sent and the time it is
received.
• Make sure that either of the following
icons appears in the title bar of the Main
tab: . If you do not see either of
these icons, data services are not
available in your current location and you
cannot exchange multimedia messages.
• Verify with the recipient that the
receiving device can handle multimedia
messages.
• If a message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset
).
Web
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab: . If you do not
see either of these icons, data services are
not available in your current location and
you cannot connect to the Internet.
My Centro won’t connect to the Internet
Your Centro supports GPRS and EDGE
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with your network
operator, and you must be in a location
with data coverage.
1 Press and hold Power/End to turn off
your phone. Then press and hold the
same button to turn it back on again.
2 Press Phone and look for either
of the following icons in the title bar of
the Main tab: .
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