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Chapter 3 - Troubleshooting & Upgrading
the GPS 400
3.1 Resetting the device
Reset Button:
Should the GPS 400 freeze or become unstable, insert a straightened paper clip into the Reset switch
located on the right side of the device. The device will then restart.
Cold Boot:
Insert a straightened paper clip into the reset switch and press the power button simultaneously. This
procedure will restore the factory default settings of the device.
3.2 Firmware update
Should you encounter problems with your device, you may be able to repair it yourself by updating its
firmware. Firmware updates can fix bugs in the player and improve its performance. You should
regularly check the
Packard Bell Support Website for the latest firmware updates available.
Downloading the upgrade and installing it on your device is easy and will only take a few minutes
You must use the AC adapter with the device during firmware update. Otherwise, it may power off
automatically when in a low battery power status.
To download the latest firmware file from the http://service.packardbell.com:
1. Select your country.
2. Select Support, then Downloads and scroll to your product.
3. Click on your device and select the firmware you wish to download.
4. Copy the firmware to your SD/MMC card (make sure it is in "FAT" format). Refer to the
instructions on connecting the GPS 400 to your computer if needed.
5. Remove the GPS 400 from your computer.
Power button
Reset button
Down button
6. Press the Power button, Down button and insert a straighten paper clip in the Reset button
simultaneously.
7. Release the paper clip from the Reset button and keep pressing the Power and Down buttons.
8. Follow the instructions on the screen to complete the upgrade.
If you upgrade your firmware, some of the instructions in the supplied documentation may no longer be
applicable.
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