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Mes-
sage
Fault description Remedial action
E14
E 15
Incorrect feedback from top
box.
An incompatible top box is connected.
The power-supply relay of the top-box os-
cillates between open and closed position
or the contact is soiled or burned (relay is
defective).
Severe oscillation of the power supply
(caused by charge controller or TV set
generating interferences).
E 16 Incorrect model confi gura-
tion
Error occurred during model confi gurati-
on.
An update may have been performed
incorrectly. The device must be serviced by
the manufacturer.
E 17 Re-Init activated. Undefi ned memory detected. The faults
were corrected.
Switch the system off and back on. You
may have to restore some settings (e. g.
search satellite).
E 18 Limit switch/mechanical
fault
A fault in the top box has been detected.
Icing may be the cause. Please contact the
service department.
E 19 Hardware failure (possibly
in conjunction with OSD
message)
The automatic self-test revealed a hard-
ware fault. Do not operate the device
any more, further damage may occur. The
device must be returned to the service
department.
3.9 Fault messages
26


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