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Copyright OXX Digital 2008
Trouble-shooting
If you experience any trouble with your
wireless Internet radio, you may find it useful
to visit the help section on our webpage:
http://www.oxxdigital.com
If you are facing trouble connecting your
Internet radio to your wireless network, the
following steps may help you resolve the
problem:
1. Check that a Wi-Fi connected PC can access
the Internet (i.e. can browse the web) using the
same network.
2. Check that a DHCP server is available, or that
you have configured a static IP address on the
radio. You can configure a static IP address on
your radio using the menu items
-> System setup
-> Internet setup
-> Manual setting
-> Wireless
-> DHCP disable
3. Check that your access point does not restrict
connections to particular MAC addresses. You
can view the radio’s MAC address using the
menu items
-> System setup
-> Internet setup
-> View setting
-> MAC address
4. If you have an encrypted network, check that
you have entered the correct key or password
into the radio. Remember that text-format keys
are case sensitive. If, when attempting to con-
nect to an encrypted network, your radio
displays:
Network error
Select to retry
Please ensure that you enter the correct
password for the network. If the problem
persists, you may need to consult your network
configuration.
5. If your radio can connect to the network
successfully, but is unable to play particular sta-
tions, it may be due to one of the following
reasons:
a) The station is not broadcasting at this time of
the day (it may be located in a different time
zone).
b) The station has reached the maximum
allowed number of simultaneous listeners.
c) The station is not broadcasting anymore.
d) The link on the radio is out of date.
e) The Internet connection between the server
(often located in a different country) and you
is slow.
Try using a PC to play back the stream via the
broadcaster’s web site.
If you can play back the station with a PC, use
the form at http://www.wifiRadio-frontier.com
to
notify us to enable us to change the station data
used by the radio.
41


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