Manual OXX Digital Classic 600 (page 29 of 32) (English)

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Troubleshooting

If you experience any trouble with your wireless Internet radio, then you may find it useful to visit the help

section on the reciva website:

http://radio.reciva.com/

If you have trouble connecting the radio to your wireless network, these steps may help to resolve the

problem:

1. Check that a Wi-Fi connected PC can access the Internet (i.e. can browse the web) using the same

network.

2. Check that a DHCP server is available, or that you have configured a static IP address on the radio. To

configure the DHCP, you must read the instructions supplied with the wireless access point.

3. Check that your firewall is not blocking any outgoing ports. As a minimum the radio needs access to

UDP and TCP ports 80, 554, 1755, 5000 and 7070. To configure the Access Port Control, you must

read the instructions supplied with the wireless access point.

4. Check your access point does not restrict connections to particular MAC addresses. You can view the

radio’s MAC address using the menu item Configure -> Network Config -> View Config -> MAC address.

5. If you have an encrypted network, check that you have entered the correct code into the radio.

Remember that this type of code is case sensitive (upper case/lower case).

If your radio can connect to the network successfully, but is unable to play particular stations, it may be due

to one of the following causes:

1. The station is not broadcasting at this time of the day (remember it may be located in a different time

zone).

2. The station has reached the maximum allowed number of simultaneous listeners.

3. The station is not broadcasting anymore.

4. The link on the radio is out of date.

5. The Internet connection between you and the server (often located in a different country) is slow.

Try using a PC to play back the stream via the broadcaster’s website.

If you can pick up the station with a PC, use the form at http://www.reciva.com/stations/add_station.asp to

notify us so that we can change the station data that is used by the radio.

Installed new modem.Radio connects to wi fi but preset stations display but wont load or replay.any ideas? Submitted on 18-12-2020 at 03:54
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OXX Digital Classic 600 Manual

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