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Over Aan de slag Gebruik Opties Tinnitus Waarschuwingen Aanvullende informatie
Problemen oplossen
Aanvullende informatie
Als bovenstaande oplossingen niet werken, raadpleeg dan uw hoorzorgprofessional.
Klacht Mogelijke oorzaak Oplossing
Geen geluid
Lege batterij Vervang de batterij
Verstopte oorstukjes (dome, GripTip of mould) Reinig het oorstukje
Vervang de oorsmeerfilter, dome of GripTip
Hoortoestelmicrofoon gedempt Hef de demping van de hoortoestelmicrofoon op
Onderbroken of
verminderd geluid
Verstopte geluidsopening Maak het oorstukje schoon of vervang de oorsmeerfilter, dome of GripTip
Vocht Veeg de batterij met een droge doek af
Snerpend geluid Het oorstukje van het hoortoestel is niet goed in het oor geplaatst Plaats het oorstukje opnieuw
Ophoping van oorsmeer in de gehoorgang Laat de gehoorgang onderzoeken door uw arts
Piepen
Als uw hoortoestel 8 piepjes geeft, 4 keer achtereenvolgend,
dan heeft de microfoon van uw hoortoestel een
onderhoudscontrole nodig
Neem contact op met uw hoorzorgprofessional
Koppelingsproblemen
met Apple apparaat
Bluetooth-verbinding mislukt 1) Ontkoppel uw hoortoestel
2) Schakel Bluetooth uit en weer in.
3) Open en sluit de batterijlade van de hoortoestellen.
4) Koppel de hoortoestellen opnieuw (ga naar www.oticon.nl/pairing).
Slechts één hoortoestel is gekoppeld
29


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