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ENG
“I just recharged the batteries, but I still get a warning that they are not charged”
The batteries may need to be replaced. Rechargeable batteries gradually lose their
ability to be recharged as they get older. Replace the batteries with two recharge-
able Ni-MH batteries (AAA size).
“The handset does not ring when a call comes in.”
Check that you have not turned off the ringer volume level. Refer to page 16 for
instructions.
Check that the total REN value of all equipment connected to your telephone line
is not more than 4. You may need to disconnect one or more telephones to see
if this helps.
“The caller display feature is not working”
You must subscribe for caller ID services through your telephone network provider
for the caller ID to display on your ThermoDECT telephone. Please check with your
provider.
“The caller display works but the caller’s name does not display even when I am
sure the caller is using the same number that I entered in the phone book.”
If the caller’s number does not exactly match what you have entered in your phone
book, including the STD code and any prefixes, the phone book cannot match the
name to the caller ID. Check the phone book to make sure the full number is stored
there.
“I pressed the phone button several times, but keep getting the busy tone.
Your handset may no longer be registered with the base unit. Unplug the AC power
source from the bottom of the base unit, then plug it back in. Press and hold the
PAGE button until the blue IN USE light flashes. Then, follow the instructions on
page 7 to re-register your handset.
“I keep hearing a short beep on my handset, and the display is flashing the word
‘Base’.”
Your handset may temporarily lose its synchronization with the base unit due to
radio interference in your area. When this happens, you will hear a beep and see the
word Base while the base unit switches to another channel to overcome the interference.
You can move closer to the base unit to help reduce your telephone’s susceptibility
to radio interference. If you do not wish to hear the beep tone, you can turn it off
following the instructions on page 17.
Problems with multi-handset use
“I’m having problems registering a new handset.”
Sometimes it helps to unplug and then reconnect your base unit to its AC power
source before you start the registration procedure.
Make sure you have selected a base number that is not already assigned.
Choose a number that does not have a [
] check mark next to it.
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