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2016 . 02 . 16
My Weather+ is not working.
Make sure the battery is correctly inserted. Follow the pairing instructions correctly.
Press to reset the device to default, then pair with the smart device again.
I cannot pair with my Weather+.
Ensure Bluetooth is activated on your smart device.
Ensure the Weather+ and your smart device are within 30 m (98 ft) Bluetooth operation
range. Place your smart device closer if there are physical obstacles such as a thick wall
or large pieces of furniture interfering with the transmission.
Wait for several seconds for the eligible Weather+ displays on the searching screen. For
iOS devices user, pull the screens down to refresh.
I cannot retrieve all data from the Weather+.
Weather+ stores the weather data up to 20 days. If your smart device disconnects from the
Weather+ for more than 20 days, the app could only retrieve the data from the last 20 days.
Make sure you keep your smart device connected to the Weather+ in order to receive the
data.
The live data does not refresh.
Check if the Weather+ and your smart device are within 30 m (98 ft) Bluetooth operation
range. Place your smart device closer if there are physical obstacles such as a thick wall
or large pieces of furniture interfering with the transmission.
The Weather+ may take up to one (1) minute for the live data to appear on the app after
pressing , depending on number of sensors you have paired.
If you have pressed once, wait for 15 seconds before pressing again.
When pairing more than one Weather+, place each device as far as possible to avoid
interference.
If the problem persists:
oTurn off the app (running or in background) and then turn on again.
oTurn off the Bluetooth on your smart device and then turn on again.
oIf the problem persists after above solution, please press the Weather+ device
for two (2) seconds to enter pairing mode again.
2


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