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Oregon Scientific AP 928 - WMR928NX Manual

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PROBLEM SOLUTION
• You have a hardware device conflict. It is recommended that you
contact your PC vendor or PC technical support.
• Your serial port uses a non-standard IRQ line.
• Your serial port is defective.
• Your weather station serial port is defective. Unplug the station's AC
adapter from the utility and run the station on battery power. If the
LEDs display communication, reconnect the station's AC adapter. If
the unit stops communicating again, contact Oregon Scientific.
• See section on ADVANCED COMMUNICATION
TROUBLESHOOTING TIPS for more information.
Communication only occurs while
on the batteries and not the AC.
• If RTS (request to send) control line is low, communications will only
occur when on batteries. This condition will occur if you are using a 3-
wire (pins 2,3,7) serial cable, or if for some other reason, the
computer serial port is not asserting RTS.
• Use a standard 9-pin serial cable.
A script error or fatal error occurs
during installation.
• Close all programs before installation. If the problem persists, reboot
your computer and make sure no programs are running.
• Turn off the virus protection. This can interfere with the installation
process.
The program crashes or you receive
the following Windows Message:
"This Program Has Received an
Illegal Operation and Will Shut
Down"
• If your microprocessor is overheating, you may receive this message
from the operating system. Keep your computer in a cool place to
reduce crashes
• Some low power mode or power savers will cause the program to
crash when communicating to the serial port. Turn off the power
saver by selecting Right Click on the desktop, Properties, Screen
Saver, Settings (Energy Savings Features of Monitor), and Turn off
monitor.
• Your graphics or display card driver may be outdated or incompatible.
Virtual Weather Station uses high resolution graphics that all display
drivers must support. However, display cards and their associated
drivers are notorious for incompatibilities with the Windows operating
system. You can determine your graphics card manufacturer by
selecting Right Click on the desktop, then Display
PropertiesXSettingsXAdvanced Properties. You may be able to
download the latest graphics driver from the manufacturer by
performing a search on the adapter part number and chip type.
The mouse moves on it's own or
does not operate after launching the
software.
You have an IRQ conflict between the serial port and the mouse. The
solution is to replace your serial mouse with a bus mouse that resides on
IRQ-12. This is not a problem with the software but is a hardware conflict
associated with your computer. For more on IRQs, see Microsoft's
troubleshooting hints.
The Sunrise and Sunset Times are
Incorrect
• Verify that the time zone is entered correctly.
• Verify that the longitude and latitude are entered properly.
• Make sure you do not have the latitude and longitude switched
• Verify that the hemisphere settings are correct.
• The celestial calculator is a close approximation of the sunrise and
sunset in your location and may be inaccurate by several minutes due
to equation inaccuracy or your altitude (the equations are based on
sea-level). You can account for this inaccuracy by entering a number
in the offset (-60 minutes to +60 minutes).
Sunrise and sunset are off by one
hour, or did not change with the
Daylight Savings Time Change.
This problem may be related to the operating system's daylight savings
time clock. The clock may not be available on your system.
To account for this problem, enter an offset of +60 minutes or -60 minutes.
The strip charts lose the data when
the program is shut down
Strip charts are intended for plotting data "real-time" and the data is not
saved permanently to a file. Reference the section on graphs vs. strip
charts.
The minimum and maximum daily
values are not correct
Virtual Weather Station must be running to record daily highs and lows
(data not stored in your weather station's memory).
Rate of changes are not correct Rate of change is set to zero when Virtual Weather Station is started.
Virtual Weather Station calculates the rate of change by calculating the
… 20 …


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