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ADDITIONAL INFORMATION
Troubleshooting
If you experience a problem with your projector, please refer to the following information. If a problem persists,
please contact your local reseller or service center.
Image problems
No image appears on-screen
Ensure all the cables and power connections are correctly and securely connected as described in the
"Installation" section.
Ensure the pins of connectors are not crooked or broken.
Ensure that the "Shutter (AV Mute)" feature is not turned on.
Image is out of focus
Press the Focus ▲ or Focus ▼ button on the remote control to adjust the focus until the image is
sharp and legible.
Make sure the projection screen is between the required distance from the projector. (Please refer to
page 54).
The image is stretched when displaying 16:10 DVD title
When you play anamorphic DVD or 16:10 DVD, the projector will show the best image in 16:10 format
on projector side.
If you play 4:3 format DVD title, please change the format as 4:3 in projector OSD.
Please setup the display format as 16:10 (wide) aspect ratio type on your DVD player.
Image is too small or too large
Press the Zoom ▲ or Zoom ▼ button on the remote control to increase or decrease the projected
image size.
Move the projector closer to or further from the screen.
Press "Menu" on the projector panel, go to "OUTPUT-->Aspect Ratio". Try the different settings.
Image has slanted sides:
If possible, reposition the projector so that it is centered on the screen and below the bottom of the
screen.
Use "OUTPUT-->Image Warping-->V Keystone" from the OSD to make an adjustment.
Image is reversed
Select “SETUP-->Rear Projection-->On” from the OSD to reverse the image so you can project from
behind a translucent screen.
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