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REFERENCES
Useful Notes
In order to prolong the life of your player, it is recommended that you wait at least 30 seconds
before you power it on after switching it off.
Remove discs and turn the power off after operation.
Some functions of the player may not be applicable to certain discs.
Some discs with special features may not be fully supported by the player. This is not a
malfunction of the unit.
In the case of player malfunction, please turn it off, wait for 30 seconds and turn it back on. If
the problem still exists, please follow the troubleshooting instructions or contact an OPPO
Digital service center.
Troubleshooting
Use this chart to resolve general operational problems. If there are any problems that you cannot
resolve, please contact your OPPO Digital service center.
Symptom Possible Cause Solution
Reference
Page
No audio
Mute is activated Press the MUTE button to cancel the mute. 17
Volume is too low Press the VOL + button to increase the volume to 100. 17
SACD is played and the audio
connection is coaxial or optical
digital audio
This is not supported due to copyright restrictions of
SACD. Please use the analog or HDMI audio output.
DVD-Audio is played and the
audio connection is coaxial or
optical digital audio
This is not supported due to copyright restrictions of
DVD-Audio. Please use the analog or HDMI audio
output.
Input selection is incorrect on
the A/V receiver
Select the input to which the player is connected.
Audio cable is not properly
connected
Check with your Custom Installation professional to
arrange repair service.
No picture
TV input is not correctly
selected
Select the input to which the player is connected.
“Pure Audio” mode engaged Press the PURE button to cancel this mode. 25
Video output format is not
support by the TV
Press the RESOLUTION button multiple times until
“AUTO” is displayed on the front panel
Video cable is not properly
connected
Check with your Custom Installation professional to
arrange repair service.
11-12
“No Disc” or
“Unknown Disc”
error
No disc or incompatible disc
loaded in player
Eject disc and check. 13
Dirty disc recording surface Eject the disc and clean any dirt or fingerprints. 4
Disc not properly loaded
Eject disc and make sure the label side is facing up
and the record side is facing down.
13
Condensation on the Laser
pick-up head
Turn on the player, eject the disc and leave the player
on for about an hour.
2
Remote control
failure
Remote control is out of range Use the remote control within the effective range. 9
Low battery Replace the batteries. 9
Incorrect remote control code
Open the disc tray. Aim the remote at the player. Press
and hold the ENTER button on the remote for 5
seconds to set the remote code.
10
Temporary
function failure
Scratched or damaged disc is
used
Replace the disc. 13
Some functions are not
available during playback
Stop playback completely, then try again. 13
Interference from other devices
Identify interference by turning off other devices, and
then relocate or replace the offending device
2
37


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