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" Contacte con el servicio al cliente de OPPO por correo electrónico en service@oppo-bluray.co.uk
o por teléfono en el 0845 060 9595 con los detalles de la avería, el modelo del producto, número
de serie, fecha y lugar de la de compra original.
" Si se determina por el servicio al cliente de OPPO que su producto necesita reparación o
sustitución, una autorización de devolución de mercancía (RMA) será emitida a su nombre, junto
con las instrucciones de devolución y la dirección de servicio al clientede OPPO.
" El producto debe ser embalado de manera segura, preferentemente en el embalaje original, con
el Número RMA asignado indicado claramente en el exterior del paquete. Envíe el paquete con
los gastos pagados y asegurado al centro de servicio de OPPO junto con la factura
(preferiblemente un recibo o factura de compra).
TENGA EN CUENTA que es esencial que cualquier llamada de teléfono o correo electrónico se
reciba a s tardar antes del último día de la garantía. Las reclamaciones posteriores no serán
consideradas.
Gracias por elegir OPPO. Su satisfacción es nuestra máxima prioridad.
93


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