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Troubleshooting
En-72
RI Dock
Make sure the unit is turned on, the correct input source
is selected, and the volume is turned up.
Make sure cord and cable plugs are properly plugged in.
Make sure your iPod/iPhone is properly inserted in
the Dock. If your iPod/iPhone is in a case, it may not
connect properly to the Dock. Always remove your iPod/
iPhone from the case before inserting it into the Dock.
Try reconnecting your iPod/iPhone.
Make sure your iPod/iPhone is actually playing.
If the above does not solve the problem, check the
following.
There is no sound
Try resetting your iPod/iPhone.
There is no video
Make sure the correct input is selected on your TV or
the unit.
Make sure that your iPod/iPhone model's TV OUT
setting is set to On.
Some versions of the iPod/iPhone do not output video.
The AV receiver's remote controller does not control
your iPod/iPhone
The iPod/iPhone cannot be operated while it is
displaying the Apple logo.
Make sure you have selected the correct remote
controller mode.
When you use the AV receiver's remote controller, point
it toward this unit.
Before operating with the remote controller, you may
need to play on your iPod/iPhone to make the input
selector be recognized.
Depending on your iPod/iPhone model and generation,
some buttons may not work as expected.
Try resetting your iPod/iPhone.
The unit unexpectedly selects your iPod/iPhone as
the input source
Always pause iPod/iPhone playback before selecting
a different input source. If playback is not paused, the
Direct Change function may select your iPod/iPhone
as the input source by mistake during the transition
between tracks.
Others
Strange noises can be heard from the unit
If you have connected another unit to the same wall
outlet as this unit, this noise may be an effect from the
other unit. If the symptoms improve by unplugging the
power cord of the other unit, use different wall outlets for
this unit and the other unit.
When performing Automatic Speaker Setup, the
measurement fails and the message "Ambient noise is
too high." is displayed
This can be caused by a malfunction in your speaker
unit. Check if the unit produces normal sounds.
The Late Night function does not work
Make sure the source material is Dolby Digital, Dolby
Digital Plus, Dolby TrueHD, or DTS.
Re-EQ, Re-EQ(THX) function does not work
This function can be used in the following listening
modes: Dolby Digital, Dolby Digital Plus, Dolby TrueHD,
Multichannel, DTS, DTS-ES, DTS 96/24, DTS-HD High
Resolution Audio, DTS-HD Master Audio, DTS Express,
DSD.
In Re-EQ(THX), the following listening modes can be
used: THX Cinema, THX Surround EX, and THX Select2
Cinema.
How do I change the language of a multiplex source
Select "Main" or "Sub" for "3. Audio Adjust" - "Multiplex/
Mono" - "Multiplex Input Channel".
Cannot connect to the AV receiver from a Web
browser
Make sure that the IP address of the AV receiver is
correctly input to the Internet browser.
When DHCP is used for allocating the IP address, the IP
address of this AV receiver may have been changed.
Make sure that both AV receiver and PC are properly
connected to the network.
Power consumption in standby mode
In the following cases, the power consumption in
standby mode may reach up to a maximum of 16.2 W:
When "USB Power Out at Standby", "Network
Standby" or "Bluetooth Wakeup" is set to "On".
When "HDMI CEC (RIHD)" is set to "On". (Depending
on the TV status, this unit will enter normal standby
mode)
The "HDMI Standby Through" setting is set to other
than "Off".
108


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