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Troubleshooting
The main unit does not operate, or the operation
is something wrong
Unplug the power connector once, then insert
the plug again after 10 seconds or more.
Reset the main unit ( page 14).
The main unit does not turn on
Check the connection of AC adapter and Power
cord ( page 8).
The main unit turns off without any operation
Auto standby feature may work ( page 10).
No sound or sound is too small
Input mode is not correct. Change input mode
correctly by pressing , and button on
the remote controller ( page 9).
In case that the sound from the external device is
too small through Bluetooth connection or LINE
connection, control the external device to turn up
the sound volume.
iPod/iPhone does not work
If the case is attached to iPod/iPhone connected
with the dock, remove the case.
Check if your iPod/iPhone model is compatible
with this product ( page 11).
If the operation stops suddenly, reset your
iPod/iPhone.
The sound of iPod/iPhone is distorted
Turn off equalizer or other enhanced sound func-
tions of iPod/iPhone.
Reset your iPod/iPhone. In case of a model corre-
sponding to multitasking, quit all other applica-
tions.
Pairing of Bluetooth cannot be made
Refer to the operation manual of the Bluetooth
device.
Turn off the power of this unit and a Bluetooth
device once, and turn on the power again to try
pairing again.
Delete the registered data of "Onkyo RBX-500" at
the Bluetooth device side again, and try pairing
again.
Bluetooth connection cannot be made
Check the Bluetooth device has been powered on
and Bluetooth function is activated.
Is the distance with the Bluetooth device ade-
quate? Isn't the device blocked by a wall or some-
thing?
The sound through Bluetooth is interrupted
Keep away from wireless LAN devices, other Blue-
tooth devices or a microwave oven.
Put the Bluetooth device close to the main unit.
Try changing the location of the Bluetooth device
or the main unit.
The sound of Bluetooth is later than the image
There is some signal delay because of characteris-
tic of Bluetooth transmission. Therefore, audio
delay to the image on Bluetooth device may
occur.
A device cannot be charged with the USB terminal
on the backside
Remove your iPod/iPhone from the dock.
Remote controller does not work
If batteries of the remote controller are
exhausted, replace them with new ones
( page 6).
Ensure correct use of the remote controller
( page 6).
Do not expose the light receiving area to strong
light such as direct sunlight or inverter fluores-
cent.
Reset the main unit with the following step:
1. Unplug the DC connector of the AC adapter, and
wait for 10 seconds.
2. Insert the DC connector with depressing on the
button on the main unit for 2 seconds or more.
3. Wait until the power indicator lights up and then
turns off.
Notes:
Resetting makes all the settings turn to the default
conditions.
Because all the Bluetooth pairing information is
erased, conduct pairing process again if necessary.
Troubleshooting
Reset
14


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