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> Specifications > Settings > Listening Modes > Playback Function > Basic Manual
Troubleshooting | Appendix
Network function
If you cannot select a network service, it will become
selectable when the network function is started. It may
take about a minute to start up.
When NET is blinking, this unit is not properly
connected to the home network.
Try plugging/unplugging the power supply of this unit
and the router, and try rebooting the router.
If the desired wireless LAN router is not in the access
point list, it may be set to hide SSID or the ANY
connection may be off. Change the setting and try again.
Check the following if the above does not fix the problem:
Cannot access the Internet radio
Certain network service or contents available through
the unit may not be accessible in case the service
provider terminates its service.
Make sure that your modem and router are properly
connected, and make sure they are both turned on.
Make sure that the LAN side port on the router is
properly connected to this unit.
Make sure that connecting to Internet from other
components is possible. If connecting is not possible,
turn off all components connected to the network, wait
for a while, and then turn on the components again.
If a specific radio station is unavailable for listening, make
sure the registered URL is correct, or whether the format
distributed from the radio station is supported by this unit.
Depending on ISP, setting the proxy server is
necessary.
Make sure that the used router and/or modem is
supported by your ISP.
Cannot access the network server
This unit needs to be connected to the same router as
the network server.
This unit is compatible with Windows Media
R
Player 11
or 12 network servers or NAS that are compatible with
home network functionality.
You may need to make some settings on Windows
Media
R
Player. Check in "Music Server" in "Playback
Function" in the Advanced Manual.
When using a PC, only music files registered in the
Windows Media
R
Player library can be played.
Playback stops while listening to music files on the
network server
Make sure the network server is compatible with this
unit.
When the PC is serving as the network server, try
quitting any application software other than the server
software (Windows Media
R
Player 12, etc.).
If the PC is downloading or copying large files, the
playback may be interrupted.
USB storage device
USB storage device is not displayed
Check whether the USB storage device or USB cable is
correctly inserted to the USB port of the unit.
Disconnect the USB storage device from the unit, and
then try reconnecting.
Performance of the hard disk that receive power from
the USB port of the unit is not guaranteed.
Depending on the type of format, the playback may
not be performed normally. Check the type of the file
formats that is supported.
USB storage devices with security functions may not be
played.
Wireless LAN Network
Try plugging/unplugging the power supply of wireless
LAN router and the unit, check the wireless LAN router
power-on status, and try reboot of the wireless LAN
router.
Check the following if the above does not fix the problem:
Cannot access wireless LAN network
The wireless LAN router setting may be switched to
Manual. Return the setting to Auto.
Try the manual set-up. The connection may succeed.
When the wireless LAN router setting is at stealth mode
(mode to hide the SSID key) or when ANY connection
is off, the SSID is not displayed. Change the setting and
try again.
Check that the setting of SSID and encryption (WEP,
etc.) is correct. Make sure the network settings of the
unit is properly set.
Connection to an SSID that includes multi-byte
characters is not supported. Name the SSID of the
wireless LAN router using single-byte alphanumeric
characters only and try again.
Connected to an SSID different to the SSID selected
Some wireless LAN routers allow you to set multiple
SSIDs for one unit. If you use the automatic setting
button on such a router, you may end up connecting
with a different SSID from the SSID you wanted to
connect to. Use the connection method requiring you to
enter a password if this happens.
Playback is interrupted and communication does
not work
You may not receive radio waves due to bad radio wave
conditions. Shorten the distance from the wireless LAN
access point or remove obstacles to improve visibility,
and try again. Place the unit away from microwave
ovens or other access points. It is recommended to
place the wireless LAN router (access point) and the
unit in the same room.
If there is a metallic object near the unit, wireless LAN
connection may not be possible as the metal can effect
107


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