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Troubleshooting—Continued
Can’t access the music files on a USB flash drive.
If the message “No Storage” or “No Item” appears , make sure that the USB flash drive is connected correctly and
that the USB flash drive is one that is supported (see page 24).
The CD receiver supports USB flash drives that support the USB Mass Storage Class. However, playback may not be
possible with some USB flash drives even if they conform to the USB Mass Storage Class.
Check that the memory format is FAT16 or FAT32.
USB flash drives with an internal USB hub are not supported.
Can’t Play music Files.
Make sure the music file format is supported.
The RI functions don’t work properly.
Make sure the u cable is connected correctly (see page 16). If you connect the Onkyo RI Dock to LINE IN, you
also need to connect it with an analog audio cable.
Try resetting your iPod/iPhone.
iPod/iPhone connected via USB doesn’t work properly.
Make sure that the iPod/iPhone is connected correctly.
Try resetting your iPod/iPhone.
The charging mode does not work.
Make sure the “SleepCharge” function is set to “On”.
Check if the iPod/iPhone completely runs out of battery. If it completely runs out of battery, charging will start after
the CD receiver is turned on again.
The CD receiver supports USB flash drives that support the USB Mass Storage Class. However, some of the USB
devices that meet the USB Mass Storage Class may not be supplied power.
Can’t access the server or Internet radio
Check the network connection between the CD receiver and your router or switch.
Make sure that your modem and router are properly connected, and make sure they are both turned on.
Make sure the server is up and running and compatible with the CD receiver.
Check “Net Setting”.
Playback stops while listening to music files on the server
Make sure your server is compatible with the CD receiver.
If you download or copy large files on your computer, playback may be interrupted. Try closing any unused programs,
use a more powerful computer, or use a dedicated server.
If the server is serving large music files to several networked devices simultaneously, the network may become
overloaded and playback may be interrupted. Reduce the number of playback devices on the network, upgrade your
network, or use a switch instead of a hub.
Can’t connect to the CD receiver from a Web browser
If you’re using DHCP, your router may not always allocate the same IP address to the CD receiver, so if you find that
you can’t connect to a server or Internet radio station, recheck the CD receivers IP address on the “Net Setting” menu.
Check “Net Setting”.
USB flash drive Playback
iPod/iPhone
Charging Mode
Music Server and Internet Radio
Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit’s
malfunction. Before you record important data, make sure that the material will be recorded correctly.
The CD receiver contains a microcomputer for signal processing and control functions. In very rare situations, severe
interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this
should happen, unplug the power cord, wait at least 5 seconds, and then plug it again.
43


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