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Firmware Update—Continued
Troubleshooting
Case 1:
If an error occurs, “Error!! *-**” is displayed on the CD
receiver’s display. (Alpha-numeric characters on the
front display are denoted by asterisks.) Refer to the
following table and take appropriate action.
Errors during an update via USB
Case 2:
If an error occurs during the update process, disconnect
then reconnect the AC power cord and try again.
Error Code Description
*
-10,
*
-20
The USB flash drive was not detected.
Make sure the USB flash memory or
USB cable is properly connected to the
USB port. If the USB flash drive has
its own power supply, use it to power
theUSB flash drive.
*
-14
The firmware file was not found in the
root folder of the USB flash drive, or
the firmware file is for another model.
Retry and download the file on the
support page of the web site, following
the on-site instructions. If the error
persists, please contact Onkyo Support
and provide the error code.
Others
Retry the update procedure from the
beginning. If the error persists, please
contact Onkyo Support and provide
the error code.
China, Hong Kong
Unit 1033, 10/F, Star House, No 3, Salisbury Road, Tsim
Sha Tsui Kowloon, Hong Kong.
Tel: 852-2429-3118 Fax: 852-2428-9039
http://www.onkyochina.com
Asia, Oceania, Middle East, Africa
Please contact an Onkyo distributor referring to Onkyo
SUPPORT site.
http://www.intl.onkyo.com/support/firmware/index.html
Europe
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4208-213
http://www.eu.onkyo.com/
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
http://www.onkyo.com/
The Americas
The above-mentioned information is subject to change
without prior notice. Visit the Onkyo web site for the latest
update.
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
For Dealer, Service, Order and all other Business Inquiries:
Tel: 201-785-2600
Fax: 201-785-2650
Hours:M-F 9am-5pm ET
http://www.us.onkyo.com/
For Product Support Team Only:
1-800-229-1687
Hours:M-F 9am-8pm / Sat-Sun 10am-8pm ET
http://www.us.onkyo.com/
40


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