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Troubleshooting—Continued
Can’t access the music files on a USB flash drive.
Make sure that the USB indicator on the display is on. If it’s not, make sure that the USB flash drive is compatible
and plugged in correctly (see pages 20 and 21).
The CBX-500 (European model only) supports USB flash drives only. Note, however, that playback may not be
possible with some USB flash drives.
Make sure that the USB flash drive has been formatted as FAT16 or FAT32.
USB flash drives with built-in USB hub functionality are not supported.
Can’t play MP3/WMA files.
MP3/WMA files without a .MP3/.WMA or .mp3/.wma filename extension are not recognized.
Check whether the file format is supported (see page 12).
The MP3/WMA file’s copyright option is on. Don’t use the copyright option.
Reception is noisy, stereo FM reception suffers from hiss, the Auto Preset function doesn’t preset all stations, or
the FM ST indicator doesn’t light up when tuned to a stereo FM station.
Check the antenna connections (see pages 14 and 15).
Change the position of the antenna (see pages 14 and 15).
Move the CBX-500/CBX-600UKD away from a nearby TV or computer.
Cars or airplanes can cause noisy interference.
The radio signal will be weakened if it has to pass through a concrete wall before reaching the antenna.
Switch to Mono mode and listen in mono. The FM ST indicator will go off (see page 33).
When listening to an AM station, noise may be heard when you operate the remote controller.
If none of the above improves the reception, install an outdoor antenna (see page 15).
If a power outage occurs or the power cable is disconnected.
If there’s no power for a long time, the radio presets will be lost. In this case, preset them again (see pages 37 and 38).
DAB reception is poor (CBX-600UKD only).
Check the connections, and adjust the location and position of antenna. After that, execute Auto Scan function man-
ually (see page 34).
Adjust the location and position of antenna with Tuning Aid function (see page 36).
If the reception environment changed by removal, etc., execute Auto Scan function manually (see page 34).
Can’t adjust the frequency of the radio.
Use the remote controller’s TUNING []/[] buttons to change the frequency of the radio (see page 33).
RDS doesn’t work (CBX-500 European model and CBX-600UKD).
The FM station you are tuned to doesn’t support RDS.
The radio signal is weak. Change the position of the antenna. If that doesn’t work, install an outdoor FM antenna (see
page 15).
The remote controller doesn’t work properly.
Replace the battery with a new one.
The remote controller is too far away from the CBX-500/CBX-600UKD, or there’s an obstacle between them (see
page 11).
The CBX-500/CBX-600UKD’s remote control sensor is being subjected to bright light (inverter-type fluorescent
light or sunlight).
The CBX-500/CBX-600UKD is located behind the tinted glass doors of a audio rack or cabinet.
USB Flash Drive Playback
Tuner
Remote Controller
55


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