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Ŷ Playback
Problem Possible causes and solutions
The Player cannot play
a disc.
Take out the disc and clean it. (Page 11)
Make sure that the disc is loaded properly (aligned in disc tray and label-
side up). (Page 22)
Make sure that region code on the disc matches that of this Player.
(Page 7)
Allow any condensation in or near the Player to dry. (Page 11)
Check that the disc is recorded in the compatible TV system (PAL or
NTSC).
The Player cannot play back video which was not recorded normally.
(Page 8)
Proper playback may be impossible due to the state of the disc recording,
a scratched, warped or dirty disc, the state of the pick-up, or compatibility
issues between this Player and the disc being used. (Pages 8, 11)
When the recorded time of a disc is unusually short, playback may not be
possible.
BD-RE/R discs recorded in a format other than BDMV/BDAV cannot be
played back. (Page 7)
The disc is automatically
ejected after closing the
disc tray.
Make sure that the disc is loaded properly (aligned in disc tray and label-
side up). (Page 22)
Take out the disc and clean it. (Page 11)
Make sure that the disc is playable. (Page 7)
Video stops. Has the Player been subjected to shock or impact? Are you using it in an
unstable location? The Player will stop if it senses shock or vibration.
The Player makes a
snapping sound when
starting playback or
loading a disc.
The player may sometimes make a snapping sound when starting
playback if it has not been operated in a while. These sounds are not
malfunctions of the player but are normal operating conditions.
BD-SP309_EU_En.indb 51 2011/04/28 16:07:08
51


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