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OnePlus Nord N100 User Manual
Due to software updates, your experience of the software interface (including but not limited to
software features, user interfaces, and interaction experiences) may differ from the
interface presented in this manual. The software interface is subject to change.
Table of contents
GETTING STARTED 10
Setting up your device 12
Battery and charging 13
Physical buttons 14
Transfer data to OnePlus Nord N100 15
THE BASICS 18
Basic gestures 19
Install and uninstall apps 20
Use Apps 20
Home screen 22
Notification panel 25
Google assistant 28
SETTINGS 30
Wi-Fi & network 31
Wi-Fi 31
SIM & network 32
Hotspot & tethering 32
Bluetooth & device connection 34
Bluetooth 34
Display 35
Customization 37
Sound & vibration 37
Volume 38
Dirac Audio Tuner 38
Do Not Disturb 38
Earphone mode 39
Live Caption 39
Ringtone & vibration 39
System sounds 40
Buttons & gestures 40
Navigation bar & gestures 40
Quick gestures 41
Double click the power button 42
Press and hold the power button 42
Long press to take a photo 42
Apps & notifications 43
Security & lock screen 44
Device security 44
Personal security 46
Screen pinning 47
Privacy 48
Permission manager 48
Show passwords 48
Lock screen 48
Location 48
Battery 49
Storage 50
Accounts 50
Digital Wellbeing & parental controls 51
Utilities 52
System 53
Accessibility 53
Language & input 53
Date & time 54
Backup 54
Reset options 54
OTG storage 55
Experience improvement programs 55
Multiple users 56
RAM Boost 56
System updates 56
About phone 57
APPS 58
Phone 59
Contacts 61
File Manager 62
Messages 63
Weather 64
Calculator 65
Recorder 66
Notes App 67
Camera 69
Gallery 72
Clock 73
Zen Mode 75
OnePlus Switch 76
Google Apps 77
ADVANCED 80
Gaming mode 81
Do Not Disturb 82
Cast screen 82
Scheduled power on/off 83
Screen pinning 83
Parallel Apps 84
Picture-in-picture 84
FileDash 85
Hidden Space 85
REBOOT, UPDATE, BACKUP, RECOVERY 87
Reboot or force reboot 88
System updates 88
Backup and Restore 88
Backup and restore by OnePlus Switch 88
Use Google drive for backup and recovery 89
Factory reset 89
ACCESSIBILITY 91
Magnify with triple-tap 92
Power button ends call 92
Color inversion 92
Color correction 93
High contrast text 93
SAFETY INFORMATION 94
Declaration 95
Trademarks and Permissions 95
Privacy Policy 96
Precautions for using the device 96
General Safety Information 96
Battery Safety 99
Charging Safety 100
Driving Safety 102
Health Information 103
Laser Safety Statement 103
EU Regulatory Conformance 104
CE Statement 104
RF Exposure Information (SAR) 105
Restrictions in 5GHz band 106
Frequency Bands and Power 106
Correct Disposal of this Product 107
RoHS Compliance 107
ERP compliance 107
FCC Regulatory Conformance 109
FCC Statement 109
FCC Caution 110
RF Exposure Information (SAR) 111
Hearing Aid Compatibility (HAC) regulations for Mobile
phones 112
Industry Canada Conformance 115
IC Statement 115
Restrictions in 5GHz band 116
RF Exposure Information (SAR) 117
Care and Maintenance 118
OnePlus Device Warranty Information 119
The limited warranty does not cover 120
Return Policy (Limited to North America &
Europe) 121
Getting started
Learn more about your device and
start using.
Power Sleep/Wake
Bottom Microphone
Volume buttons
Nano SIM Tray
Front Camera
Top Speaker
Rear Camera
Flash
Fingerprint sensor
Headphone Jack
USB Type-C port
Bottom Speaker
Setting up your device
Insert SIM card
1. Insert the SIM Tray Ejector into the small hole
on the SIM card holder. Press the ejector
firmly into the hole to push the SIM card tray
out.
2. Slowly pull the SIM card tray out of the tray
slot.
3. Place the SIM card into the SIM card tray.
4. Plug the SIM card tray back into your device.
* Use the original Nano-SIM card. Non-original
cards may cause damage.
Booting up your OnePlus Nord N100
Press and hold the power button for a few
seconds to boot up the phone. If your phone
does not power on, you may need to charge it.
Setup Wizard
When you first boot up the phone (or after a
factory reset), the Setup Wizard lets you
customize all features, including language,
software buttons, gestures, fingerprint unlock,
and other features. If you want to change these
later, you can do so after setting up the phone
in the Settings app.
Battery and charging
You will need to charge the phone when you
first get it or if you have not used it for a long
time.
Safety Information:
1. To ensure your safety and avoid damaging
the device, only use the official charger and
USB cable.
2. OnePlus Nord N100 supports the USB Type-
C cable.
3. Unplug the charger after you finish charging
to avoid wasting electricity.
4. Do not place anything on your phone while it
is charging.
Charge the battery
1. Connect the USB cable to the adapter;
2. Plug the USB cable into the phone's USB port.
3. Plug the adapter into a power socket.
4. After charging, unplug the USB cable from the
phone and unplug the adapter from the
socket.
Save power and extend battery life
Reduce power consumption by doing the
following:
1. Turn off the screen when the device is not in
use.
2. Turn on Battery Saver mode when the
battery is low.
3. Disable Bluetooth and Wi-Fi when you are not
using them.
4. Dim screen brightness and shorten sleep time
in Settings.
5. Delete apps that you do not use.
Physical buttons
Power button
The power button is located on the right side of
the phone.
Press and hold the power button to turn on
the device when the device is off.
Press and hold the power button for Voice
Assistant when the device is on.
Press the power button and volume up
button simultaneously to power off.
Click the power button to turn on/off the
screen.
Volume button
The volume button is located on the left side of
the phone.
When playing music or video, press the
volume button to adjust the media volume.
Press the volume button during a call to
adjust the call volume.
Press the volume button to silence the
ringtone when you get an incoming call.
Shortcut keys
You can perform quick actions using the
shortcut keys.
Press and hold the power button and
volume up button simultaneously to turn off
the device.
Press and hold the power button and
volume down button simultaneously to take
a screenshot.
Press and hold the power button and
volume down button simultaneously to
access recovery mode when the device is
powered off.
Long press the power button and volume
up for 10 seconds to force a power off.
Transfer data to OnePlus Nord N100
OnePlus Switch can quickly transfer all your data,
including contacts, messages and photos, from
your old device to your new OnePlus device.
If the old device is OnePlus or other Android
devices:
1. Open the OnePlus Switch app. Select I'm a
new phone, then select your old phone's
type.
2. Follow the prompts on the new phone screen.
Download and install OnePlus Switch on your
old phone.
3. Tap Continue on your new phone.
4. Open OnePlus Switch in your old phone,
select I'm an old phone, and scan the QR
code on your new phone to connect the two
phones.
5. After connecting the two phones, select the
data you want to migrate from your old
phone. Tap to start. Then wait until the
transfer is completed.
If the old device is iPhone:
1. Sync the data of your iOS device to iCloud.
2. Open OnePlus Switch app.
3. Choose I'm a new phone and then tap on
"iPhone".
4. Sign in to your iCloud account and start
importing data.
5. It's recommended to complete the whole
data transfer process while connected to a
Wi-Fi network, and OnePlus Switch should
always stay on the screen. If you ever get
disconnected from the iCloud server, please
try logging into iCloud again and pick up with
the data transmission. Please note that only
certain format of data can be transferred due
to compatibility issues.
.
The Basics
Learn to use your OnePlus device.
Basic gestures
Learn to use basic gestures, such as tap, drag,
swipe, and zoom, to control your phone and
apps.
1. Tap to enter the app or select it
2. When viewing a webpage or list, swipe up or
down to scroll.
3. Swipe left or right with your finger to switch
tabs, change pages or slide content in the
weather/calendar/gallery/app list.
4. Two-finger zoom for images and web pages.
5. Press and hold the screen to bring up the
pop-up window for advanced settings or to
enter edit status.
Install and uninstall apps
Install apps from Play Store
It is advisable to download and install apps from
Play Store, which is available on your device.
Open Play Store to search for apps using key
words or on screen.
Tap the app icon to view application details.
Tap Install to download and install apps.
* It is advisable to download apps on a Wi-Fi
network.
Uninstall apps
Uninstall apps as follows:
On the home screen or app drawer, press and
hold the app icon and select uninstall.
Go to Play Store > My apps & games >
INSTALLED, click to enter the app details,
select uninstall.
Go to Settings > Apps & notifications and
select the app. Then go to App info and
select uninstall.
* Some pre-installed apps cannot be
uninstalled
Use Apps
Learn how to open apps, switch between apps,
close apps and view app information.
App drawer
Swipe up on the home screen to view all your
apps in the app drawer
Open apps
Open the app by the app icon on the desktop
or in the app drawer.
View app info
Long press an app's icon and select app info in
the pop-up box to view app info and setting
options.
Switch apps
In Navigation gestures, swipe left or right
along the bottom bar to switch between apps.
In Back, Home, Recents, tap Recents button
in the navigation bar to switch between apps.
Close apps
In Navigation gestures, swipe up from the
bottom edge of the screen and pause, then
close apps by swiping up on the app card.
Tap Recent button and close apps by swiping
up on the app card.
Clear background tasks
In Navigation gestures, swipe up from the
bottom edge of the screen and pause, then
tap at the bottom of the screen to clear
background tasks.
Tap Recents button to enter the recent apps
list. Tap at the bottom of the screen to
clear background tasks.
*Pinned apps will not be closed.
Lock background apps
In the recent apps list, tap the menu icon in the
upper right corner of the app card. Select Lock
to stop the app from being closed or cleared.
Home screen
Learn to set wallpapers, widgets and home
settings to personalize your phone.
App icons and folders
Open the app drawer by swiping up from the
home screen.
In the drawer, press and drag an app icon to
add it to the home screen.
Drag an app icon onto another app on the
home screen to create a folder.
Wallpapers
Long press a blank space on the home screen
and select WALLPAPERS to set your home
screen wallpaper and lock screen wallpaper.
Widgets
Add widgets: Long press on a blank space
from the home screen and select Widgets. Or
press and hold the app icon and select
widget. Then press a widget and drag it to
the home screen.
Home Settings
Long press the blank space on the home screen
and select HOME SETTINGS.
Add icon to Home screen: When enabled, it will
display an icon on the home screen after
installing a new app.
Swipe down: Swipe down from home screen to
access quick settings.
Discover: Swipe right from home screen to
access Google Discover.
Double tap to lock: Double tap on the blank
area of the Home screen to turn the screen off
and lock the device.
Launcher layout: Choose between Home
screen only and Home screen and Drawer.
Drawer: Display all the apps while entering the
Drawer.
Notification dots: When enabled, the app icon
will display dots to indicate new messages.
Icon pack: Set up icon styles for preset apps and
some third-party apps
Home screen layout: Adjust the number of
desktop grids and icon sizes.
Hidden Space: To access, swipe right in the app
drawer or swipe outwards with two fingers on
the home screen.
Notification panel
When a new system notification or app
notification is received, the status bar will display
the corresponding icon. Pull down the
notification panel by swiping down from the top
of the application page or anywhere on the
home screen.
You can clear a notification by swiping it right
(Some notifications need to be cleared by
closing the related app).
Long press a notification to enter the
notification settings for that app.
There are two categories: “Important” and
“Other”, you can choose to move less important
notification to the Other notifications
category, by pressing the notification and
choose “Other”.
Quick Settings
Tap the quick settings icon to turn on/off
specific functions quickly.
Press and hold an icon in the quick settings
menu to open the corresponding settings
interface.
Swipe down again to view more buttons and
brightness settings.
Status icons
Status icons are displayed on the status bar at the top of the screen. The icons listed in the table
below are the most common ones.
Signal strength
Location service enabled
Wi-Fi
Alarm enabled
No SIM card
Silent mode enabled
Roaming
Vibration mode enabled
G
Connected to GPRS network
Airplane mode enabled
3G
Connected to UMTS network
Normal charging
H
Connected to HSDPA network
Battery capacity
H+
Connected to HSPA+ network
Do not disturb mode enabled
4G
Connected to LTE network
Gaming mode enabled
Bluetooth enabled
Wi-Fi hotspot enabled
Google assistant
* When using Google assistant for the first time,
follow the prompts to log in to your Google
account.
You can quickly access Google Assistant, by
either pressing and holding down your home
button, swiping up from the corner of the phone
screen (if you have enabled Navigation
gestures”), or by press the power button, or by
simply saying, "Hey Google."
With Google Assistant, you can:
Make quick phone calls on the go (e.g.,
"Call Mom")
Send text messages (e.g., "Text Sara I am
running late")
Set reminders (e.g., "Remind me to buy a
birthday gift for John")
Take a selfie (e.g., "Take a selfie")
Set calendar events (e.g., "Set a calendar
event for dinner with Charlie tomorrow
from 7-9")
Play music (e.g., "Play jazz music on
YouTube")
Navigate to places (e.g., "Give me Home
directions ")
Weather information (e.g., "Do I need an
umbrella today?")
Settings
Configure your phone's network
and account or set up your phone
Wi-Fi & network
Wi-Fi
Connect to the internet through WLAN.
Connect to Wi-Fi
1. Enter Settings > Wi-Fi & network, tap Wi-
Fi.
2. Select a Wi-Fi network from the list.
3. You will automatically connect to an
unencrypted Wi-Fi network that you have
selected. To connect to an encrypted network,
enter the password and tap CONNECT.
* You can also manually add a Wi-Fi network
by selecting Add networks.
Wi-Fi preferences
Turn on Wi-Fi automatically: Enable this to
turn Wi-Fi back on near high-quality saved
network, like your home network.
Intelligently select the best Wi-Fi: Enable
this for your phone to select and connect to
the best Wi-Fi by analyzing connectivity and
signal strength.
Intelligent network connection:
Automatically switch between Wi-Fi and
mobile data when network connectivity is
poor.
Scanning always available: Enable this for
your phone to allow location services or other
apps to scan for networks when Wi-Fi is off.
Open network notification: Enable this for
your phone to notify you when a high-quality
public network is available.
SIM & network
Enable or disable mobile data
Go to Settings > Wi-Fi & network > SIM &
network, enable/disable Mobile data.
Preferred network type settings
Go to Settings > Wi-Fi & network > SIM &
network settings, select Preferred network
type
2G/3G/4G (Automatic)
2G/3G (Automatic)
2G only
Hotspot & tethering
Share the internet connection of your phone
through Wi-Fi Hotspot, USB, Bluetooth, and so
on with other devices.
Wi-Fi Hotspot
When Wi-Fi Hotspot is turned on, your mobile
data will be shared and other devices can
connect on Wi-Fi. You can set the following
options to manage your Wi-Fi Hotspots:
Wi-Fi Hotspot name: The generated Wi-Fi
network signal name.
Security: There are 3 options: No password,
WPA2-Personal encryption, and WPA3-
Personal encryption
AP Band: Select 2.4 GHz or 5 GHz.
USB tethering
To share your device's mobile data or Wi-Fi
network with your computer via USB, follow the
steps below:
1. Connect your phone to your computer with a
USB cable
2. Select the USB connection method as USB
tethering in the control center.
* Some computers may need Android RNDIS
driver to be installed separately.
Bluetooth tethering
To share your device's mobile data or Wi-Fi
network with other devices by BLUETOOTH
tethering, follow the steps below.
1. Go to Hotspot & tethering and enable
Bluetooth tethering.
2. Pair and connect your phone in the Bluetooth
settings interface of other devices.
Bluetooth & device connection
Bluetooth
Bluetooth lets you connect to Bluetooth-
enabled devices such as headsets and
keyboards.
Pair new device: Go to Settings > Bluetooth
& device connection > Bluetooth, choose
Pair new device, select the device you want
to connect from the list of available devices,
and enter the pairing code to complete
pairing.
* When your Bluetooth device is turned on
but cannot be found, check the device's
manual and follow the instructions to switch
the device to pairing mode to connect.
Previously connected devices: View
previously paired devices and tap to re-
connect.
Discoverable: Enable this for your phone to
be visible to all nearby Bluetooth devices.
Files received via Bluetooth: You can check
Bluetooth transfer history here.
Display
Go to Settings > Display to customize the
screen display settings.
Adaptive brightness: When enabled, the
phone will optimize the screen brightness
setting according to ambient light conditions.
You can also manually adjust the slider bar
below to set your preferences.
Sleep: After the time is set, the screen will
turn off automatically when the device is not
in use.
Advanced: Advanced settings are available,
such as screen calibration, refresh rate, notch
display, apps to display in full screen.
Refresh rate: Set the screen refresh rate.
The higher refresh rate offers a smoother
experience.
Front camera display area: Select
whether to hide the front camera cutout.
Apps to display in full screen: Set how
Apps are displayed. Include Fullscreen
mode and default. If Apps’ content is
covered by the notch area, please switch
to the default mode.
Reading Mode: You can set the mono effect
and chromatic effect to fit more reading
scenario. Mono is for purely words and
chromatic is for comfortable color reading.
Night mode: When enabled, the device will
adjust to the color temperature you have set
for minimizing eye fatigue.
Ambient display: You can set WHEN TO
SHOW and there is an option:
Lift up display
You can set WHAT TO SHOW:
Contextual info.
Display message.
New Notifications.
Font size: Set the size of the font.
Display Scaling: Set the display size of
content (e.g., icons and fonts). Note that this
may affect how some third-party apps are
displayed.
Status bar: You can set the style of the
battery and time, enable/disable showing
battery percentage, display network speed,
and manage icons in the status bar.
Auto-rotate screen: If enabled, the phone
display will automatically rotate as the phone
rotates.
Screen saver: Set the screen saver style (clock,
colors and photos) and when the screen saver
turns on (while charging, while docked, while
charging or docked, or never).
Customization
Go to Settings > Customization to customize
your phone.
You can change the Wallpapers, Clock style,.
And there are also three preset themes for you
to choose from.
Accent color: Click the color you want and
save to change the accent color, also you can
customize the accent color by click the
Customizationbutton.
Tone: There are three tones available,
Colorful, Light and Dark.
System icons: Customize the status icon
shape, there are four shapes available, Round,
Square, Teardrop, Round rectangle.
Icon pack: Two sets of App icons are
available: Oxygen and Hydrogen. And more
options to download from Google Play by
tapping “More”.
Font: There are 2 kinds of font available,
Roboto and OnePlus Slate.
Sound & vibration
Go to Settings > Sound & Vibration to change
the sound settings on your device.
Volume
Ring volume: Adjust the slider to set the
ringtone volume for phone calls and
notifications.
Media volume: Adjust the slider to set the
volume for playing music, video and more.
Alarm volume: Adjust the slider to set the
ringtone volume for alarms.
Dirac Audio Tuner
Dirac audio tuner lets you choose different
scenario- based enhancements, such as
dynamic, movie, and music, and make custom
adjustments for earphones.
Dynamic: Optimize the sound automatically
based on your content for the best possible
experience.
Movie: Enjoy the cinematic experience with
realistic surround-sound and clear dialogue.
Music: Fuller and more nuanced sound
effects make the music more powerful.
Do Not Disturb
When Do Not Disturb mode is turned on, your
phone will not show new or existing notifications
or make a sound or vibrate. Notifications will not
appear when you swipe down from the top of
your screen.
Note that critical notifications for phone activity
and status will still appear.
Schedule: Set Do not disturb duration or set
the time to automatically turn on and off.
Exceptions: Choose special settings for calls,
messages, events & reminders and other
sounds. You can also enable which is allowed
when do not disturb is on in See all
exceptions.
Behavior:
Restrict notifications: Set the behaviors of
notifications.
Default duration: You can customize the
duration of "Do Not Disturb" each time
you manually turn it on.
Earphone mode
You can set preferences for connecting wired
headsets and Bluetooth headsets such as
automatic resume music playback, and
automatic call answering.
Live Caption
Automatically caption speech.
Ringtone & vibration
Phone ringtone and vibration: Set the
ringtone and vibration for incoming phone
calls.
Notification sound: Set the ringtone for
notifications.
System sounds
Enable or disable sound or vibration for touch
tone, dial pad, screen lock and screenshot.
Buttons & gestures
Navigation bar & gestures
OnePlus Nord N100 supports two types of
navigation bar & gestures. Go to Settings >
Buttons & gestures > Navigation bar &
gestures, choose Navigation gestures or Back,
Home, Recents.
Back, Home, Recents
If enabled, the virtual " Back, Home, Recents"
buttons are displayed at the bottom of the
phone. Tap Navigation bar customization for
custom settings.
Navigation gestures
Use gestures to navigate your phone. You can
check Recent apps by swiping up from the
bottom edge of the screen and pause. Go back
by swiping inward from left or right edge of the
screen. Return to home screen by swiping up
from the bottom edge of the screen.
Custom Settings
Hide the bottom bar: If you have chosen
“Navigation gestures”, you can toggle this to
hide the bottom bar.
Navigation bar customization: If the
option is Back, HomeRecents”, you can
click here to customize:
1.Swap buttons: Enable this to swap the
position of the Recents and back buttons.
2.Double tap action & Long press action:
Set Double tap action or Long press action
on Home, Recents, and Back buttons.
Options include No action, Open/close menu,
Turn off screen, Open Shelf, and more.
Quick gestures
You can do the following actions quickly: Flip to
mute, Three-finger screenshot and more, by
using Quick gestures. Go to Settings > Buttons
& gestures > Quick gestures to set your
preferences.
System gestures
Three-finger screenshot: Enable this to take
a screenshot by swiping down with three
fingers.
Screen off gestures
Double tap to wake: Enable this to tap the
screen twice to wake up the device.
Music control: Enable this to draw II with two
fingers to play or pause music, draw < or > for
previous or next track.
Draw O / Draw V / Draw S / Draw M / Draw
W /: These can be set as None, open camera,
open front camera, record a video, turn on/off
flashlight, open shelf and open apps that you
select.
Double click the power button
Enable this to press the power button twice to
quickly turn on the camera.
Press and hold the power button
Press and hold the power button to turn on
the device when the device is off.
Press and hold the power button for Voice
Assistant when the device is on, and it can
also be changed to “power menu”.
Long press to take a photo
From the viewfinder screen, long press the
fingerprint sensor to take a photo.
Apps & notifications
Go to Settings > Apps & notifications to
manage your device's apps, change their
settings, view app info, set notifications and
permissions, and more.
Recently opened apps: show the apps that
recently opened.
Screen time: Show the screen used time
today.
Notifications: You can set the content of the
notifications displayed on the lock screen:
Show important and other notifications.
Show important notifications only.
Show sensitive content.
Don't show notifications.
You also can enable/disable Snooze
notifications from the notification shade,
suggested actions and replies, allow
notification dots, set Default notification
sounds and enable/disable Do Not
Disturb mode.
Default apps: Set the default apps for home,
browser, phone, SMS, gallery, mail, and more.
App permissions: Set app permissions to use
location, microphone, contacts, storage, call
logs, and more.
Data usage control: Set apps' access to
mobile data and Wi-Fi networks.
Emergency alerts: You can enable/disable
alerts here.
If enabled, you can choose to receive Amber
alerts, extreme threats, severe threats and
more.
You can set alert preferences.
Special app access: You can set special app
access such as Battery optimization, Device
admin apps and Display over other apps.
Security & lock screen
Find My Device
Find My Device helps you locate your device
remotely and keeps your data safe if the device
is lost.
Ways to locate your Android device
Find My Device: Get it on Google Play.
Web: Visit android.com/find.
Google: Search "find my device".
Device security
Set the screen lock:
None: Turn on the screen and enter the
home screen.
Swipe: Swipe up on screen to unlock.
Pattern: Set a sliding pattern of more than
four points to unlock.
PIN: Set a 4-16 digits PIN to unlock.
Password: Set a password of more than 4
characters to unlock.
Fingerprint
You can add/delete Fingerprint.
Add fingerprint:
Place your finger on the fingerprint sensor. After
every vibration, lift your finger and repeat.
Face Unlock
You can add/delete face data and set face
unlock preferences through Face unlock.
Add face data: Follow the on-screen
prompts to add your face data.
*Do so in a bright environment and ensure
that you are facing your phone for the best
results.
Face Unlock: Enable this to use face unlock
to unlock your phone from the lock screen.
Auto unlock once the screen is on: Enable
this to unlock your phone with your face as
soon as the screen turns on without swiping
first.
Face unlock assistive lighting: In situation
where the camera cannot recognize your face,
the screen will light up to help the camera
recognize you.
Smart Lock
Keep your phone unlocked when it is in a safe
place like your pocket or trusted places. You can
customize your preferences with Smart Lock.
Personal security
Emergency rescue
Edit emergency information and contacts:
Add your medical information and
emergency contacts to help responders in an
emergency.
Share location automatically: Automatically
share your location with all emergency
contacts after an emergency call.
Power button for quick SOS: Set the
preferences of activating quick SOS with the
power button.
Preferred SOS action: Set the preferences of
SOS action, which can be Call local
emergency number or Share location with
emergency contacts.
Device admin apps
Find My Device: Enable to find your device or
to lock or erase data from a lost device.
SIM card lock
Lock SIM card: Enable this to require your PIN to
use the phone.
Screen pinning
When screen pinning is enabled, you will not be
able to switch to other screens, such as the
home screen. You will also not be allowed to
open the notification panel or enter the multi-
task management interface.
Enable screen pinning: Go to Settings >
Security & lock screen > Screen pinning.
Tap switch to enable this function.
Use the screen pining: You can use this
feature to fix the current screen until it is
cancelled.
To use this function:
1. Make sure screen pinning is turned on.
2. Tap Recents button to enter the Recent
apps list.
3. Tap the menu button in the upper right
corner of the app card, then tap Pin.
Cancel screen pinning: If you turn on screen
pinning and select Ask for unlock PIN before
unpinning, you will be asked to input an unlock
pattern to cancel screen pinning.
Privacy
Permission manager
Set app permissions to use microphone,
contacts, calendar and more.
Show passwords
Enable this to display characters as you type and
briefly convert them to an encrypted asterisk "*".
Lock screen
To set what to shown while the screen is locked
when receive notifications.
Location
Use location: Enable this to allow apps to use
location information.
Recent locations requests: This shows
recently requested location information.
App permission: Set permissions for apps to
use location service.
Wi-Fi and Bluetooth scanning: Allow apps
and services to scan for Wi-Fi and nearby
devices at any time.
*Location may use sources like GPS, Wi-Fi,
mobile networks, and sensors to help
estimate your device's location. Google may
collect anonymized location data to improve
location accuracy and location-based
services.
Battery
Go to Settings > Battery to view battery details
and set battery preferences.
VIEW DETAILED USAGE: View battery usage
details since full charge and the list of which
processes use the most battery.
Battery Saver: Enable this to extend battery life.
Battery saver will turn off some device features
and restrict apps.
You can choose to manually turn it on or select
Turn off when fully charged.
Battery optimization: Optimize battery life by
controlling the background behavior of apps,
Tap Battery optimization, choose the apps to
optimize, and select Optimize or Intelligent
Control, or don’t optimize.
Optimized charging: Optimize the charging
pattern according to your usage habits.
Storage
Go to Settings > Storage to view storage
details. You can free up storage space and view
the amount of storage space occupied by
various types of files.
Free up space: Your phone will scan
Downloads & infrequently used apps.
Select the content you want to delete and tap
FREE UP to release the phone space.
Storage manager: To help free up storage
space, Storage manager removes backed up
photos and videos from your device.
Accounts
Google Account: Log in to your Google
account, view Google account information,
set synchronization items, and remove
accounts.
OnePlus Account: Log in to your OnePlus
Account, manage account information, and
log out of your account (Tap the menu button
in the top right corner and select Log out).
Add account: You can add email accounts,
Google accounts, and more.
Automatically sync data: Enable this for apps
to refresh data automatically. Turning off this
option saves power, but you need to
manually sync each account to get the latest
updates and you will not receive notification
of updates.
Digital Wellbeing & parental
controls
Screen time: Show today’s screen wake up
times.
Unlocks: Show today’s device unlock times.
Notifications: Show today’s notifications
received times.
Ways to disconnect:
Dashboard: Manage the dashboard by
screen time, Notifications received and Apps
times opened. Click the icons on the right of
the Apps name to set app timer, once ran out,
the app will be paused for the rest of the day,
it will pop-up a window shows” App paused,
your App timer ran out. It’ll start again
tomorrow.”. You can click “SETTINGSon the
pop-up window to delete the timer.
Wind Down: Use wind down to disconnect
from your phone and avoid interruptions
while you sleep. When wind down starts,
Grayscale removes the screen’s color, do not
disturb will mute sounds so you aren’t woken
up by calls or notifications. When wind down
ends, your phone changes back to its usual
settings.
Reduce interruptions:
Manage notifications: Disable or enable
app’s notifications.
Do Not Disturb: Please refer Do Not Disturb
for settings.
Parental controls: Add content restrictions
and set other limits to help children balance
their screen time.
Utilities
Parallel Apps: Create a new copy for the
application to login to different accounts.
Refer to "Parallel Apps" for more information.
App locker: You can add the apps that you
want to lock with a password.
Scheduled power on/off: Set the time for
power on/off.
Pocket mode: Prevent accidental touches or
fingerprint operations when the phone is in
your pocket.
OnePlus Switch: Quickly migrate data with
OnePlus Switch. Refer to "Transfer data to
OnePlus Nord N100" for more information.
OnePlus Laboratory:
A hub for experimental features like DC
dimming.
Quick reply in landscape
In landscape mode, you can quickly reply
when you receive a message from apps like
WhatsApp.
System
Accessibility
Refer to "Accessibility" for more information.
Language & input
Set your system language and input method.
Languages: Set your system language.
Tap Add a language to add language.
Press and drag the selected language to
the top of the list to set the language to
the system language.
Virtual keyboard: Select the default input
method and set the preferences for the input
method.
Physical keyboard: After connecting to the
physical keyboard, select whether to display
the virtual keyboard and set keyboard
shortcuts.
Spell checker: Enable this to automatically
check spellings when you type.
Autofill service: Enable this to automatically
fill in saved data when you browse the web or
enter your account password or in other
scenarios. This function will require additional
apps to be installed.
Date & time
Set system date and time.
Use network-provided time: Enable this to
use the network provider's set time as the
system time.
Date: Set the system date manually.
Time: Set the system time manually.
Use network-provided time zone: Enable
this to use the network providers time zone.
Time zone: Set the system time zone
manually.
Use 24-hour format: Enable this for the
system time to be in the 24-hour format or
disable it to use the 12-hour format.
Backup
Enable to back up to Google Drive.
Reset options
In Reset options, you can reset settings, reset
app preferences, and erase all data (factory
reset).
Reset Wi-Fi, mobile & Bluetooth: You can
reset all network settings, including Wi-Fi,
mobile data and Bluetooth.
Reset app preferences:
This will reset all preferences for:
Disabled apps.
Disabled app notifications.
Default applications for actions.
Background date restrictions for apps.
Any permission restrictions.
You will not lose any app data.
Erase all data (factory reset): Refer to
"Factory reset" for more information.
OTG storage
Transfer data via OTG. Automatically turns off
after 10 minutes of inactivity.
Experience improvement programs
OnePlus Notifications: Enable to receive
OnePlus official news, product information,
questionnaires, and purchase
recommendation/coupon information.
User Experience Program: Enable to allow
OnePlus to anonymously analyze general
statistical data about how use your phone, in
order to help us improve product design and
user experience.
System Stability Program: Enable to allow
OnePlus to access system logs anonymously. In
the event of an error, allow a bug report with
logs to be submitted. Logs will be only used in
system error analysis and stability improvements.
Built-in App Updates: Enable to allow OnePlus
to check for and push built-in app updates to
you which aims to improve app stability.
Multiple users
You (Owner): Display the currently logged in
user. Tap to change username (username
defaults to the phone owner).
Guest: Tap to switch to guest mode, and limit
calls and some features. You can
enable/disable the Turn on phone calls by
tapping the settings icon to the right of the
Guest.
Add user: Share the device with other people
by creating additional users.
RAM Boost
By learning how you use your phone, RAM
Boost predicts the apps you want to launch and
data to load, optimizing RAM capacity for faster
performance.
System updates
Update the system through OTA. Refer to
"System updates" for details.
Power off
Tap to shut down the device.
About phone
View basic phone information, system version,
and more in the About phone option.
Device name: Tap to edit the device name.
Android version: This shows the Android
version.
Build number: This shows the software
version of the phone.
Model: This shows the phone model.
Legal information: Tap to view the privacy
policy, agreements, etc.
Status: Tap to view the phone number, signal,
etc.
Award: Tap to view OxygenOS Contributors.
Apps
Learn about the apps on your
OnePlus device.
Phone
Dialing
Method 1: Tap the keypad (dialpad) button,
enter the contact number, and press the call
button to dial the number.
Method 2: Browse your contacts or call logs,
and tap the number to dial it.
Answer or refuse incoming calls: Swipe down
to accept a call or swipe up to reject it
Incoming call during normal use: The green
button is to accept the call and red is to reject
it.
Call screen
After accepting a call, the interface functions are
as follows:
Speaker: Enables loud speaker mode during
call.
Keypad: Opens the dial pad.
Mute: Mutes the microphone.
Add call: Adds multiple calls.
Hold: Allows you to answer a new call by
putting the current call on hold and then
resume the current call when the new call
ends.
Settings
Tap the menu button in the upper right corner
to start settings.
Display options: Change the sort order rule,
name format and turn on and off dark theme of
contacts background.
Sounds and vibration: Set the sound and
vibration.
Quick responses: Respond to an incoming call
with a text message.
Calling accounts:
Use SIP calling: Enable SIP calling for all calls
or only for SIP calls.
Receive incoming calls: Switch on to receive
incoming calls which uses more battery life.
Blocked numbers: When switched on, you
won’t receive calls or texts from blocked
numbers from unidentified callers.
Voicemails: Set voicemail notification as
Important or Other.
Accessibility: Set TTY mode and hearing aids
compatibility.
Assisted dialing: To enable or disable “Assisted
dialing” while roaming, and Default home
country/region code”.
Caller ID & spam: Switch on to identify business
and spam numbers based on data provided by
Google.
Nearby places:
Personalized search results: Enable to
improve your search results by including
items from search history.
Location settings: Switch on to permit app
collect and use your location data.
Contacts
Contacts has following functions: Edit, delete,
search, import/export, set labels manage
blocked numbers and more.
Add a contact
1. Enter Contacts
2. Tap “+”to create new contact
3. Enter contact information
4. Tap “save” in the upper right corner to save it
Search contacts
Enter contact number/name in the search bar
above.
ages/calls that were blocked.
Settings
Tap the menu button in the upper left corner to
start settings.
Display: Change the sort order rule, name
format and turn on and off dark theme of
contacts background.
Edit contacts: Choose default account for new
contacts and Phonetic name.
Manage contacts:
Import and Export contacts: Import VCF files
exported from other devices to this device, or
export contacts of this device as VCF files.
*VCF is compatible with mainstream mobile
phone equipment.
Blocked numbers: When switched on, you
won’t receive calls or texts from blocked
numbers from unidentified callers.
File Manager
In File Manager you can quickly access and
manage a variety of files.
Enter the application drawer and open the File
Manager application.
Categories: Check files by file category,
including Documents, Downloads, Recent,
Images, Videos, Audio and so on.
Storage: View and manage folders and
documents stored on your phone.
FileDash: Fast and free to share files with nearby
devices.
More operations:
Search file: Tap and then enter key words to
find your files.
Lockbox: Long press the file, tap the menu
button in the upper right corner, then choose
Move to Lockbox. You can assign a password
to files in Lockbox.
Messages
Send, receive, and view Messages through the
Messages app.
Send message
1. Open the Messages application.
2. Tap the floating button in the lower right
corner.
3. Select recipient.
4. Enter SMS content.
5. Tap the send icon in the lower right corner to
send a message.
View and reply message
Messages are sorted by time.
1. Open the Messages app.
2. Select the message you want to view from the
list.
3. If you want to reply to a message, enter the
message in the text box at the bottom of the
screen, and then tap the send icon on the
right to send it.
Message settings
Message settings include Chat features,
Notifications, Hear outgoing message sounds,
Choose your current country, Suggestions in
chat, Automatic link previews. For Group
messaging, Auto-download MMS when
roaming, Wireless emergency alerts and
more, tap the menu button in the upper right
corner and select Settings Advanced.
Weather
Provides the weather forecast and early warning
function.
Check the weather: Open the app drawer
and open the Weather app
Provides information on weather,
temperature, the last six days of weather, the
last 24 hours of weather, wind direction, body
temperature, humidity, visibility, pressure and
more.
Add city: Tap , tap the "+" button, enter
the city name to search, and select the city to
add.
Switch city: Swipe left and right to switch
between cities.
Settings
Tap the menu button in the upper right
corner and select Settings.
Temperature: Select the temperature unit
Celsius or Fahrenheit.
Wind: Select the wind unit, like Meters per
second m/s, Kilometers per hour km/h,
Feet per second ft/sMiles per hour- mph
Nautical miles per hour kts.
Precipitation: Select units of precipitation,
Millimeters mmInches in.
Visibility: Select units of visibility,
Kilometers km/ Miles mi.
Pressure: Choose the unit of pressure,
Hectopascals hPa, Millimeters of mercury
-mmHg Inches of mercury inHg.
Weather alert: Enable this to receive
weather notifications.
Calculator
Calculator provides common calculator
functions.
Enter the application drawer and open the
Calculator app.
Basic Calculator: The calculator provides a
basic calculation mode by default, which can
perform simple addition, subtraction,
multiplication and division calculations.
Scientific Calculator: Swipe up on the
horizontal line to display the scientific
calculator.
View history: Tap the “view history” button in
the upper right corner to view it, and tap the
CLEAR button in the upper right corner to
clear it.
Recorder
Recorder provides recording and playback
functions.
Enter the application drawer and open the
Recorder app.
Record:
Start recording: Tap to start recording.
Pause the recording: Tap to pause a
recording.
Insert tags: Tap to insert tags.
Set the recording format: You can set the
recording format (aac / wav) by selecting the
settings in the upper right corner of the main
interface.
Recording playback and management:
Swipe left to enter the recording file list.
Play recording: Tap the recording to play.
Delete recording: Long press the
recording that needs to be deleted and tap
the delete button.
Notes App
Sticky notes let you to take quick notes and edit
text and pictures.
Add note: Tap to add a note. Supports
text, album pictures, photos, lists, to-do items.
Allows to delete notes, set reminders, etc.
Search notes: Tap and enter the
keywords to search.
Delete a note: Long press the note that you
want to delete and tap the "delete" button.
Share a note: Open the note you want to
share, tap the menu button in the upper right
corner, select the sharing method, and then
press the page prompt to complete the
sharing.
Add reminders to your notes: Open the
note and tap the "alarm" icon in the top bar
to set the date and time for the reminder.
Camera
The OnePlus Nord N100 camera offers powerful
photo and video capabilities, including portrait
mode, pro mode, slow-motion video, panorama
mode, and more.
PHOTO
According to the number shown in the figure,
the main interface functions of the camera are
as follows:
1. Flash: Tap Off/On/Auto flash.
2. HDRTap Off/On/Auto
3. Zoom: Tap or drag the icon to zoom.
4. Gallery: Tap to view the latest photos in
Gallery.
5. Photo button: Single tap to take a photo and
long press to take multiple photos (burst
mode).
6. Switch camera: Tap to switch the front/rear
camera.
7. Dazzle Color: Tap Off/On
8. Filter: Tap to switch to ORIGINAL / R series
VIDEO
Go to the camera app and tap VIDEO. The video
interface features are as follows:
1. Flash: Tap the flash on/off.
2. Zoom: Tap or drag the icon to zoom.
3. Switch camera: Tap to switch the front/rear
camera.
4. Video: Tap to start/end video.
5. Gallery: Tap to view the latest photo in
Gallery.
6. Filter: Tap to apply ORIGINAL/F series
Model selection
Slide up to enter the camera mode selection
interface, or swipe left and right to switch
between different modes.
Video: Video shooting function.
Photo: Simple photo taking function.
Portrait: Portrait (depth effect) photo
function. The professional portrait lighting
effect makes portrait photos easy.
Nightscape: Suitable for shooting city night
scenes.
Pro: Photo mode with more professional
settings.
Time-lapse: Records videos at a high frame
rate. When played, the video appears to be
moving faster.
Panorama: Allows you to take images with a
wide aspect ratio.
Slow motion: Records videos at a high frame
rate. When played in normal frame rate,
movements are slower.
Gallery
All images and videos are saved by default in the
Gallery app, which includes albums, recently
deleted photos, and photo editing functions.
Photos: Photos and videos are displayed in a
timeline list view.
Collections: This includes commonly used
albums, recently deleted albums and other
albums. Tap albums to view specific lists and
photos.
Explore: This includes Smart category feature
and Story function. Smart category will
categorize photos by people, places and
things and other standards. Story feature
will create personal videos automatically
based on specific photos.
Clock
Includes alarm clock, world clock, timer, and
stopwatch.
Alarm
Add alarm clock: Tap the "+" button below
to add and set a new alarm.
Alarm clock time: Drag the blue dot in the
dial to set the hours. Drag it again to set the
minutes. Tap AM/PM to select the time
period.
Tap the keyboard icon on the middle right to
switch to the numeric keyboard to input the
time.
Repeat: You can choose Monday to Sunday.
Tap the downward arrow on the right to enter
the calendar for custom selection.
Alarm Ringtone: Select the alarm clock
ringtone from system ringtones or local
storage, or disable the ringtone.
Vibrate: When the alarm clock rings, the
phone will vibrate at the same time.
Label: An alarm note will be displayed on the
screen when it rings.
Delete alarm: Long press the alarm you want
to delete and tap the delete icon on the top
right of the screen.
World clock
Add region: Tap the globe icon at the
bottom of the screen to check and select the
cities from the list.
Comparison time: Drag the dot on the dial
to see the time of the city you added.
Weather: The weather will be showed when
you tap on the city name.
Timer
Add countdown: After entering the minutes
and seconds, press the start button to start
the countdown.
After starting a countdown, you can select the
button in the lower right corner to add
another countdown.
Delete countdown: Tap to delete a specific
countdown time.
Pause: Tap to pause a countdown.
Label: Tap the word Label on top of the
countdown timer, input whatever you want to
rename it.
Stopwatch
Start: Tap to start the timer.
Pause: Tap to pause the timer.
Mark: Tap to mark.
Share: Tap to share the timer.
Zen Mode
Zen Mode allows you to put the phone down
and enjoy your life. Once started, it cant be
canceled, and incoming notifications will be
temporarily muted. Applications except camera
will be locked, but you can still receive phone
calls and use the emergency call.
Turn on Zen Mode
1. Pull the notification panel down > tap Zen
Mode
2. In Zen Mode > set the duration > tap the
button below to start
Set Zen Mode: Enter Zen Mode > tap settings
icon in the top right corner. Set the default
duration, daily reminder, notification and
more.
OnePlus Switch
"OnePlus Switch" allows you to quickly migrate
contacts, call logs, text messages, pictures, audio,
video, notes, apps, downloads, documents, and
other data from your previous phone to your
new phone. OnePlus Switch also provides local
backup and recovery.
Use OnePlus Switch to migrate your
data
Use OnePlus Switch to quickly migrate data
from an older phone to your new OnePlus
phone.
Refer to "Transfer data to OnePlus Nord N100"
for more details.
Use OnePlus Switch for local data
backup and recovery
Use the "backup and restore" function to create
a backup for subsequent recovery. You can also
copy the backup to the computer and transfer it
to another phone for recovery.
Back up data
1. Open the OnePlus Switch app
2. Select Backup and Restore > New Backup
3. Select the data that you want to back up
4. Tap BACKUP NOW to start backup
Recovery data
1. Open the OnePlus Switch app.
2. Select Backup and Restore > Restore
Backup.
3. Select the data to be restored.
4. Tap RESTORE NOW and wait until the
recovery process completes.
Google Apps
Enjoy applications powered by Google. Visit
Google.com to learn more.
Google
Find online content with tools that learn what
you are interested in. Turn on your personalized
feed to receive customized content.
Chrome
Browse the Internet with Chrome and bring your
open tabs, bookmarks, and address bar data
from your computer to your mobile device.
Gmail
Send and receive email with Google's web-
based email service.
Maps
Get directions and other location-based
information. You must enable location services
to use Google Maps.
YouTube
Watch and upload videos from your device.
Drive
Open, view, and share files saved to your Google
Drive cloud account.
Duo
A video calling app that allows you to connect
with the people who matters most.
Photos
Store and back up your photos and videos
automatically to your Google Account with
Google Photos.
Google One
All your photos, contacts, messages, and more
are automatically backed up with Google One.
Allow you to connect with Google experts via
chat, call, or email for help with all Google
products and services. Enjoy extra benefits like
Google Play credits and discounts on Google
products.
Advanced
Learn about advanced tips for your
phone
Gaming mode
OxygenOS provides "Gaming mode" to stop you
from being disturbed when you are gaming. You
can configure this in Game Space App.
1. Hide Game Space: When enabled, Game
Space will not appear on the home screen
and drawer but can still be accessed in
Setting > Utilities.
2. Answer calls via speaker: Automatically
switch any incoming call during a game to
the background and enable hands-free
mode.
3. How to show notifications: Select the
notification display mode when game mode
is on. There are three modes: Heads up, Text
only and Block.
4. Notifications for 3rd party calls: The voice or
video calls from social media apps will show
as notifications.
5. Disable automatic brightness: Temporarily
turn off auto brightness function off in game
mode.
6. Graphics optimization Improve the
shadow detail and enhance overall gaming
graphics
7. Haptic feedback enhancement: Provide
better haptic feedback for supported games
8. Intelligent network management: In case
of network delay, it automatically switches to
a better network, which may consume
mobile data.
9. Fnatic Mode: An advanced gaming mode
for professional game players. This mode will
block all notifications and calls, and restrict
background processes strictly to optimize
game performance and let players focus on
games.
Do Not Disturb
When you do not want to be disturbed by a
message, enable Do Not Disturb mode. The
phone will not ring or vibrate when it receives a
notification, except for alarms and settings.
Scroll to the notification bar and tap to enable
the "Do not disturb" function.
See Do Not Disturb for settings.
Cast screen
Before using the Miracast function, ensure that
your TV, projector, screen and other display
devices are compatible with the Miracast
function, and that the function of the device is
turned on.
Instructions:
1. Go to Settings > Bluetooth & device
connection > Cast
2. Tap the menu button in the upper right
corner and select Enable wireless display
3. Select the device that needs to be projected
and wait for the phone screen to be projected
onto the display device
Scheduled power on/off
For the convenience of users, the time switch
on/off function is built in. You can go to
Settings > Utilities > Scheduled power on/off.
to set this function
Screen pinning
When screen pinning is enabled, you will not be
able to switch to other screens, such as the
home screen. You will also not be allowed to
open the notification panel or enter the multi-
task management interface.
Enable screen pinning: Go to Settings >
Security & lock screen > Advanced >
Screen pinning. Tap switch to enable this
function.
Use the screen pining: You can use this
feature to fix the current screen until it is
cancelled.
To use this function:
4. Make sure screen pinning is turned on.
5. Tap Recent button to enter the Recent
apps list.
6. Tap the menu button in the upper right
corner of the app card, then tap Pin.
Cancel screen pinning: If you turn on screen
pinning and select Ask for unlock PIN
before unpinning, you will be asked to input
an unlock PIN to cancel screen pinning.
Parallel Apps
Create a new copy for the application to login to
different accounts.
Go to Setting > Utilities > Parallel Apps. The
list will show you the applications that supports
the Parallel apps. Tap the application to open
Parallel apps.
Picture-in-picture
You can go to Settings > Apps & notifications >
Special app access > Picture-in-picture to
view and configure supported apps. When you
open the specified application in picture-in-
picture mode, the app will create a picture-in-
picture window when you open or leave the
application (such as continue to watch video),
which displays on top of the other apps you are
currently using.
* This function needs to be supported by the
application itself.
FileDash
This feature supports file transfers between
phones without a network, which you can use
to transfer files to another OnePlus phone or
non-OnePlus phone. Tap the bottom tab
"FileDash" in the File Manager, select the file to
send, and then wait for another mobile phone
to connect.
1. If the receiving side is also an OnePlus phone,
let the receiver select RECEIVE from FileDash,
and then follow the instructions.
2. If the receiver is not an OnePlus phone, you
can find the Wi-Fi hotspot that has been
created automatically by your phone. Then
enter the URL provided by the OnePlus
device in the browser to display the file in the
browser. You only need to save or download
it. You can also scan the QR code in the
OnePlus phone to connect and begin the file
transfer.
Hidden Space
1. Slide outwards with two fingers on the home
screen to enter Hidden Space
2. Slide to the right in the drawer to enter
Hidden Space
Reboot, Update, Backup,
Recovery
Learn to upgrade and reset your
OnePlus device
Reboot or force reboot
Most issues can be resolved by rebooting your
device in the following two ways:
1. When powered on, press power button and
volume up button simultaneously, and then
tap "Restart" to reboot the device.
2. When powered on, long press the power
button and volume up button for 10 seconds,
the phone will shut down, and then press the
power button to turn on the device again.
System updates
1. Enter Settings > System > System updates.
Then the system starts to check for updates.
2. Follow the instructions to download and
update.
* If your device is up to date, you will not see the
instructions.
Backup and Restore
Create a backup or recovery when needed.
Backup and restore by OnePlus
Switch
Refer to "OnePlus Switch" for more information.
Use Google drive for backup and
recovery
Create backup
1. Access Settings > Accounts, login Google
account and enable Account sync.
2. Wait for the system to complete
synchronization automatically.
3. Use the Wi-Fi network to back up your device
as the data size may be too large to back up
using mobile data.
Restore Backup
After a factory reset or when you switch to a new
device, log in to your Google account on the
device and enable Account sync to restore the
data on the phone.
Factory reset
Note:
1. Restoring factory settings will wipe all app
data, contacts, text messages, and so on.
Backup important data before a factory reset.
2. If "Erase internal storage" is enabled, ensure
that all important files, such as photos and
documents in the phone and local backup,
have first been copied to another device.
Operating guidelines:
1. Settings > System > Reset options > Erase
all data (factory reset)
2. Tap ERASE ALL DATA
3. Enter passcode.
4. Wait till the factory reset is complete.
Accessibility
Learn about Special features that
make using the device easier for
people with physical disabilities.
Magnify with triple-tap
Go to Settings > System > Accessibility >
Magnification > Magnify with triple-tap.
Once enabled, use one finger to quickly tap
three times on the screen to zoom in.
Drag with two or more fingers to scroll.
Fold inward or open outward with two or
more fingers to adjust the zoom level.
Quickly tap three more times to exit zoom.
To zoom in temporarily, quickly tap on the
screen three times and hold your finger on the
last tap.
Drag your finger to move around the screen.
Loosen the fingers and return to the original
position.
Note:
You can't use zoom function on the keyboard or
navigation bar.
Power button ends call
Go to Settings > System > Accessibility and
then enable "Power button ends call". This
allows you to end a call by simply pressing the
power button.
Color inversion
Go to Settings > System > Accessibility and
enable "Color inversion" to invert the display
colors.
Color correction
Deuteranomaly: red-green
Protanomaly: red-green
Tritanomaly: blue-yellow
High contrast text
Go to Settings > System > Accessibility > High
contrast text. Enable this function to increase
the contrast with background.
Safety information
View Safety information for your
device.
Legal Notice
Declaration
Without prior written permission of OnePlus,
reproduction, transfer, distribution or storage of
the contents in this document in any form is
prohibited. OnePlus operates a policy of
ongoing development. Thus, OnePlus reserves
the right to make changes or improvements to
any of the products described in this document
without prior notice. The contents of this
document are all provided “as is”. Except as
required by applicable law, no warranties of any
kind, either express or implied, are made in
relation to the accuracy of this document. To the
maximum extent permitted by applicable law,
under no circumstances shall OnePlus or any of
its licensors be responsible for any loss of data
or incur any special, incidental, consequential, or
indirect damages caused.
Availability of product supplies, application
software, and accessories may vary. For detailed
information, please refer to an authorized
OnePlus distributor. This device may contain
commodities, technology, or software subject to
export laws and regulations. Diversion contrary
to law is prohibited.
Trademarks and Permissions
ONEPLUS and are trademarks or registered
trademarks of OnePlus Technology (Shenzhen)
Co., Ltd. All rights reserved. AndroidTM is a
trademark of Google Inc. LTE is a trade mark of
ETSI. The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth SIG,
Inc.
Privacy Policy
OnePlus is constantly striving to protect your
personal information. To better understand how
we protect your personal information, you can
read our "Privacy Policy" in the Setup Wizard
when you turn on your phone for the first time.
You can also check our "Privacy Policy" by
following the steps: Settings > About Phone >
Legal Information > Privacy Policy.
Regulatory information can be found on your
device by accessing through ‘About Phone’
found in the ‘Settings’ menu.
Precautions for using the device
Please read all the safety and health information
carefully before using your device to ensure its
safe and proper operation.
General Safety Information
Failure to follow these guidelines may cause
harm to your device, property, yourself, or
others.
Do not switch on the device where prohibited
or when it may cause interference or danger.
Do not use device at gas stations, service
stations, or near fuel or chemicals.
Please do not store or carry your mobile phone
or accessories near liquid or flammable gas.
Do not place the phone near magnetic cards
or other magnetic objects, since information
stored on floppy discs, memory cards and credit
cards could be damaged by magnetic radiation.
Do not place the battery, phone or charger in
a microwave oven or other high voltage
equipment. Otherwise, it may cause circuit
damage, fires, or other damage.
All wireless devices, including mobile phones,
might be susceptible to interference, and it can
also cause interference. Please check all laws
and regulations when using your mobile phone,
especially in airplanes, hospitals or medical
institutions.
Only use branded accessories and batteries
that are approved by OnePlus. Accessories
which are not approved by OnePlus may
damage the phone or violate local regulations
for radio devices. OnePlus will not take any
responsibility for accidents or problems caused
by using accessories that are not approved by
OnePlus.
Do not disassemble or open crush, bend or
deform, puncture or shred
Do not modify or remanufacture, attempt to
insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to
fire, explosion or other hazard.
Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.
The device is designed for water resistance
under certain conditions, but OnePlus does not
recommend excessive submersion. Liquid
damage will void the warranty.
When connecting with other devices, please
follow the safety guidelines presented in this
manual. Do not attempt to connect your device
with incompatible products.
Please do not use the phone if antenna is
damaged. Otherwise, it could cause injury.
• Please keep metallic objects away from phone
receiver. Small metallic objects may be attracted
to the device and personal injury or device
damage could occur.
Keep a minimum distance of 15 cm between
a wireless device and an electronic
implant(pacemaker, insulin pumps,
neurostimulators, etc). If wearing an electronic
implant, hold the device on the side opposite
the implants.
Keep the device from the belly of pregnant
women.
Keep the device away from the lower
abdomen of adolescents.
Children and adolescents should make
reasonable use of the phone. Avoid night
communications and limit the frequency and
duration of calls.
Only connect to power sources with USB 2.0 or
above.
To reduce the level of exposure to radiation,
you should use the mobile telephone proximity
to the network tower or use of accessories
(hands-free kit etc) or use loudspeaker if
suitable; use the device under good reception
conditions (when the signal indicator displays a
full signal on the signal reception bar) can
reduce the amount of radiation received; giving
priority to the use of data, SMS and MMS
messages rather than calls.
Battery Safety
Please do not attempt to repair, disassemble
or modify the battery. Replacing battery by an
incorrect type could lead to explosion. Your
phone can only use OnePlus authorized
batteries. Using third-party products may cause
battery leakage, overheating or fires.
• Do not place or use battery near fires, heaters,
direct sunlight, or other heat sources. Prolonged
exposure to heat may cause battery leakage,
explosions, or fires.
Please do not place pressure on or pierce the
battery with hard objects. Damaging the battery
could cause battery leakage, overheating, or
fires. Improper battery use may result in a fire,
explosion or other hazard.
If you experience any battery abnormalities,
such as high temperature, discoloration,
distortion, or leakage, immediately discontinue
usage of the device and contact customer
support.
All batteries have a limited lifespan and will
begin to lose capacity after several hundred
charges/discharges.
Do not dispose of the battery as household
waste. Promptly dispose of used batteries in
accordance with local regulations.
Charging Safety
• The charger is intended for indoor use only.
• Do not charge the battery under the following
conditions: in direct sunlight, in temperatures
below 5°C; in areas with humidity, dust or strong
vibrations; in areas near a TV, radio or other
electrical appliances.
The charger shall be installed near the
equipment and shall be easily accessible.
The maximum ambient charging temperature
of the equipment declared by manufacturer is
35°C.
Sockets that are dirty may cause poor contact
with the charger and your phone may fail to
charge properly.
Please only use the official OnePlus charger.
Using unauthorized chargers can be dangerous
and can void your warranty.
Make sure to only use outlets with the correct
voltages (as label led on the charging brick).
Using an incorrect voltage can damage your
phone and/or battery and lead to injury.
• Do not use unsafe plugs or outlets.
• Do not use a short-circuit charger.
Do not connect your device to a high-voltage
power supply or the battery could become
damaged.
Do not disassemble or modify charger, as this
may lead to personal injury, electric shock or fire.
Do not touch the charger, cable or power
socket with wet hands, as this may cause electric
shock.
• Do not place heavy objects on the power cord
or attempt to modify any cables.
Make sure to grasp the charger firmly while
unplugging it.
• Do not pull the power cord as this may lead to
damage and cause electric shock or fire.
Before cleaning the device, unplug the power
plug from the socket.
• Unplug the charger from electrical outlets and
the device when not in use.
Driving Safety
Do not use the device and safety should take
priority when you are operating a vehicle. Be
sure to obey related regulations in the area or
country in which you drive.
Do not place your phone or accessories near
safety air bags.
Compass and GPS information are only used
for reference purposes.
If you do not wish to disclose your location, be
sure not to use applications that can record your
location.
Health Information
To prevent possible hearing
damage, do not listen at high
volume levels for long periods.
Damage to the display or battery could lead to
leakage of the liquid. If this liquid comes in
contact with your eyes, skin or clothes,
immediately rinse your eyes (do not rub) or
wash skin with water thoroughly and seek
medical attention.
Some people may get dizzy or experience
medical problems in response to flashing lights.
If you are at risk, please consult your doctor
before using this device. If you have the
following symptoms: headache, dizziness,
convulsion, eyes or muscle cramps, loss of
consciousness, or involuntary body movements,
please stop using the device immediately and
seek medical attention. Avoid using the device
for extended periods and keep proper distance
from your eyes.
Laser Safety Statement
If this product supports the laser auto-focus
feature. To ensure proper use of this product,
please read this owner’s manual carefully and
retain for future
reference. Should the
unit require maintenance, contact an authorized
service center. Use of controls, adjustments, or
the performance of procedures other than those
specified herein may result in hazardous
radiation exposure. To prevent direct exposure
to laser beam, do not try to open the enclosure
or make direct contact with the laser.
Regulatory Label Information (If
supported)
You can check our "Regulatory Labels" by
following the steps:
Settings >About Phone> Regulatory Labels
EU Regulatory Conformance
CE Statement
Hereby, OnePlus Technology (Shenzhen) Co.,
Ltd. declares that the radio equipment type
Smart Phone is in compliance with Directive
2014/53/EU. The full text of the EU declaration
of conformity (DoC) is available at the following
internet address
https://www.oneplus.com/support/manuals.
Notice: Observe the national local regulations in
the location where the device is to be used. This
device may be restricted for use in some or all
member states of the European Union (EU).
RF Exposure Information (SAR)
The SAR limit of Europe is 2.0W/kg. The
highest SAR value of this device complies with
this limit. And please see the Highest SAR
Valuecard to find the highest SAR value.
This device was tested for typical operation
with the back of the handset kept 5mm from the
body. To maintain compliance with RF exposure
requirements, use accessories that maintain a
5mm separation distance between your body
and the back of the handset. The use of belt clips,
holsters and similar accessories should not
contain metallic components in its assembly.
The use of accessories that do not satisfy these
requirements may not comply with RF exposure
requirements, and should be avoided.
Cases with metal parts may change the RF
performance of the device, including its
compliance with RF exposure guidelines, in a
manner that has not been tested or certified,
and use such accessories should be avoided.
Conform󶀗ment 󶀎 la r󶀖glementation francaise,
nous sommes oblig󶀗s d'inclure les
recommandations suivantes concernant les
mesures de pr󶀗caution : vous pouvez limiter
votre exposition a l'energie de radiofrequences
(a) en utilisant votre appareil mobile dans des
zones de bonne couverture r󶀗seau, ou
(b) a l'aide d'un kit mains libres pour maintenir
votre appareil mobile 󶀗loign󶀗 de votre visage et
de votre corps. Dans ce dernier cas, il est
conseill󶀗 aux femmes enceintes d'󶀗loigner leur
appareil mobile de leur abdomen. Il est
󶀗galement recommand󶀗 aux adolescents
d'󶀗loigner leurs appareils mobiles du bas ventre.
Restrictions in 5GHz band
The device is restricted to indoor use only when
operating in the 5150 to 5350 MHz frequency
range in following countries:
AT
BE
BG
HR
CY
CZ
DK
EE
FI
FR
DE
EL
HU
IE
IT
LV
LT
LU
MT
NL
PL
PT
RO
SK
SI
ES
SE
UK
Frequency Bands and Power
(a) Frequency bands in which the radio
equipment operates:
Some bands may not be available in all countries
or all areas. Please contact the local carrier for
more details.
(b) Maximum radio-frequency power
transmitted in the frequency bands in which the
radio equipment operates: The maximum power
for all bands is less than the highest limit value
specified in the related Harmonized Standard.
please see the “Quick Start Guide” to find the
frequency bands and transmitting power.
Correct Disposal of this Product
The crossed-out wheeled-bin
symbol on your product battery
literature or packaging indicates
that the product and its electronic
accessories should not be disposed
of with other household waste. To safely recycle
your device, please use return and collection
system or contact the retailer where the device
was originally purchased.
RoHS Compliance
This product complies with directive 2011/65/EU
and its amendments, on the restriction of the
use of certain hazardous substances in electrical
and electronic equipment.
ERP compliance
OnePlus Technology (Shenzhen) Co., Ltd.
Hereby declares that its products conform to the
Energy-related Products Directive (ErP)
2009/125/EC. For more information, please visit:
https://www.oneplus.com/support/manuals
Brand
ONEPLUS
Manufacturers name
Shenzhen Kunxing Technology Co.,Ltd.
Huizhou Golden Lake Industrial Co., Ltd
Manufacturers address
Room 301,302,303,3/F&103,1/F.Building 38,Xinhe
Road,ShangMuGu,PingHu,LongGang District, Shenzhen,
Guangdong, P.R.China
Dongjiang Industrial Estate, Shuikou Street, Huicheng
District, Huizhou City, Guangdong Province, 516005, P. R.
China
Model identifier
WC018A41KXWC018A31KX
WC018A41JHWC018A31JH
Input voltage
100-240V
Input AC frequency
50/60Hz
Output current
2.0A
Output voltage
5.0VDC
9.0VDC
5.0VDC
9.0VDC
Output power
10.0W
18.0W
10.0W
18.0W
Average active efficiency
80.98%
85.50%
80.98%
85.50%
Efficiency at low load (10 %)
78.09%
80.89%
78.09%
80.89%
No-load power consumption
0.026W
0.028W
0.026W
0.028W
FCC Regulatory Conformance
FCC Statement
This device complies with part 15 of the FCC
rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful
interference; and
(2) This device must accept any interference
received, including interference that may cause
undesired operation.
NOTE: The manufacturer is not responsible for
any radio or TV interference caused by
unauthorized modifications or changes to this
equipment. Such modifications or changes
could void the user's authority to operate the
equipment.
NOTE: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful to part
interference in a residential installation. This
equipment generates uses and can radiate radio
frequency energy and, if not installed and used
in accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the
equipment and receiver.
- Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
- Consult the dealer or an experienced radio/TV
technician for help.
FCC Caution
Any changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
The antenna(s) used for this transmitter must
not be collocated or operate in conjunction with
any other antenna or transmitter.
The country code selection is for non-US
model only and is not available for all US models.
Per FCC regulation, all Wi-Fi products marketed
in US must be fixed to US operation channels
only.
RF Exposure Information (SAR)
This device is designed and manufactured not
to exceed the emission limits for exposure to
radio frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government.
The SAR limit set by the FCC is 1.6W/kg. The
highest SAR value of this device type complies
with this limit. And please see the Highest SAR
Value card to find the highest SAR value
reported to FCC.
Tests for SAR are conducted using standard
operating positions accepted by the FCC with
the device transmitting at its highest certified
power level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
device while operating can be well below the
maximum value. This is because the device is
designed to operate at multiple power levels so
as to use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the
power output.
While there may be differences between the
SAR levels of various devices and at various
positions, they all meet the government
requirement.
This device has also been tested and meets the
FCC RF exposure guidelines for use with an
accessory that contains no metal and positions
the handset a minimum of 15mm from the body.
Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Position the handset a minimum of 15mm from
your body when the device is switched on.
• Choose the belt clips, holsters, or other similar
body-worn accessories which do not contain
metallic components to support the minimum
distance of body-worn operation. Cases with
metal parts may change the RF performance of
the device, including its compliance with RF
exposure guidelines, in a manner that has not
been tested or certified, and use such
accessories should be avoided.
Hearing Aid Compatibility (HAC)
regulations for Mobile phones
• Your phone is compliant with the FCC Hearing
Aid Compatibility requirements.
The FCC has adopted HAC rules for digital
wireless phones. These rules require certain
phone to be tested and rated under the
American National Standard Institute (ANSI)
C63.19-2011 hearing aid compatibility
standards.
The ANSI standard for hearing aid
compatibility contains two types of ratings.
M-Ratings: Rating for less radio frequency
interference to enable acoustic coupling with
hearing aids.
T-Ratings: Rating for inductive coupling with
hearing aids in tele-coil mode.
Not all phones have been rated, a phone is
considered hearing aid compatible under FCC
rules if it is rated M3 or M4 for acoustic coupling
and T3 or T4 for inductive coupling. These
ratings are given on a scale from one to four,
where four is the most compatible. Your phone
meets the M3/T3 level rating.
However, hearing aid compatibility ratings
don't guarantee that interference to your
hearing aids won't happen. Results will vary,
depending on the level of immunity of your
hearing device and the degree of your hearing
loss. If your hearing device happens to be
vulnerable to interference, you may not be able
to use a rated phone successfully. Trying out the
phone with your hearing device is the best way
to evaluate it for your personal needs.
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may be
some newer wireless technologies used in this
phone that have not been tested yet for use with
hearing aids. It is important to try the different
features of this phone thoroughly and in
different locations, using your hearing aid or
cochlear implant, to determine if you hear any
interfering noise. Consult your service provider
or the manufacturer of this phone for
information on hearing aid compatibility. If you
have questions about return or exchange
policies, consult your service provider or phone
retailer.
Hearing devices may also be rated. Your
hearing device manufacturer or hearing health
professional may help you find this rating. For
more information about FCC
Hearing Aid Compatibility, please go
to http://www.fcc.gov/cgb/dro.
IEEE1725 Compliance
Only use the battery with a charging system
that has been qualified with the system per CTIA
Certification Requirements for Battery System
Compliance to IEEE 1725. Use of an unqualified
battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Replace the battery only with another battery
that has been qualified with the system per this
standard, IEEE-Std-1725. Use of an unqualified
battery may present a risk of fire, explosion,
leakage or other hazard.
Only authorized service providers shall
replace battery. (If the battery is non-user
replaceable).
Industry Canada Conformance
IC Statement
This device complies with Industry Canada's
license exempt RSSs. Operation is subject to the
following two conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference,
including interference that may cause undesired
operation of the device.
Le pr󶀗sent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est
autoris󶀗e aux deux conditions suivantes
(1) l'appareil ne doit pas produire de brouillage,
et.
(2) l' utilisateur de l'appareil doit accepter tout
brouillage radio󶀗lectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
This device complies with the Canadian ICES-
003 Class B specifications. CAN ICES-3(B)/
NMB-3(B).
Cet appareil num󶀗rique de la Canadian ICES-
003. Cet appareil num󶀗rique de la classe B est
conforme 󶀎 la norme NMB-003 du Canada.
This equipment complies with IC RSS-102
radiation exposure limits set forth for an
uncontrolled environment.
Cet 󶀗quipement est conforme aux limites
d'exposition aux radiations IC RSS-102 󶀗tablies
pour un environnement non contrôl󶀗.
Restrictions in 5GHz band
The device could automatically discontinue
transmission in case of absence of information
to transmit, or operational failure. Note that this
is not intended to prohibit transmission of
control or signaling information or the use of
repetitive codes where required by the
technology. The device for operation in the
band 5150-5250 MHz is only for indoor use to
reduce the potential for harmful interference to
co-channel mobile satellite systems;
-Les dispositifs fonctionnant dans la bande
5150-5250 MHz sont reserves uniquement pour
une utilisation a l’interieur afin de reduire les
risques de brouillage prejudiciable aux systemes
de satellites mobiles utilisant les memes canaux.
RF Exposure Information (SAR)
The SAR limit set by the ISED is 1.6W/kg. The
highest SAR value of this device type complies
with this limit. And please see the Highest SAR
Value card to find the highest SAR value
reported to the IC.
This device has also been tested and meets the
ISED RF exposure guidelines for use with an
accessory that contains no metal and positions
the handset a minimum of 15mm from the body.
Use of other accessories may not ensure
compliance with ISED RF exposure guidelines.
Position the handset a minimum of 15mm from
your body when the device is switched on.
D󶀗claration d’exposition aux radiations:
Le produit est conforme aux limites d’exposition
pour les appareils portables RF pour les Etats
Unis et le Canada 󶀗tablies pour un
environnement non contrôl󶀗. Le produit est sûr
pour un fonctionnement tel que d󶀗crit dans ce
manuel. La r󶀗duction aux expositions RF peut
être augment󶀗e si l’appareil peut être conserv󶀗
aussi loin que possible du corps de l’utilisateur
ou que le dispositif est r󶀗gl󶀗 sur la puissance de
sortie la plus faible si une telle fonction est
disponible. Cet 󶀗quipement est conforme aux
limites d’exposition aux rayonnements IC
󶀗tablies pour un environnement non contrôl󶀗.
Cet 󶀗quipement doit être install󶀗 et utilis󶀗 avec
un minimum de 15mm de distance entre la
source de rayonne.
Care and Maintenance
The following suggestions will help you maintain
and prolong the life of your device.
Only qualified and authorized personnel
should make repairs to this product.
Disabling features such as Bluetooth and Wi-
Fi when not in use and dimming the screen can
help you save energy and extend battery life.
Clean your phone and charger with a soft,
clean, dry cloth. If the screen comes into contact
with liquid or dust, please clean it immediately.
Do not use alcohol or irritating chemicals to
clean the device.
Touching the screen with a sharp object may
cause the screen to be scratched.
Please do not touch the connection port of the
phone, as static electricity may harm
components in the device.
Ideal operating temperatures are 0°C to 35°C,
Ideal storage temperatures are -20°C to +45 °C.
Only operate your phone between 35% to 85%
humidity.
Do not place the phone on uneven or stable
surfaces.
Do not hit, press, shake or drop the phone to
avoid damage and injury.
• Charger are not waterproof. Please do not use
these devices in the bathroom, areas of high
temperature, humidity or dust; please avoid rain.
• When the phone is transmitting data or saving
information, do not remove the SIM card.
Please keep the phone out of reach of children
in order to prevent injuries or property damage.
OnePlus Device Warranty
Information
OnePlus devices purchased on oneplus.com or
authorized sales channels come with a limited
warranty. The duration of this warranty is
dependent on the original country or region of
purchase and is only redeemable within the
original country or region. Unless otherwise
specified, this warranty covers the hardware
components of the product as originally
supplied and does not cover, or partially covers,
software, consumable items, or accessories,
even if packaged or sold together with the
product. The limited warranty only covers
functional defects of product caused by
workmanship or build materials. For more
details, please contact OnePlus Customer
Support by visiting oneplus.com/support.
The limited warranty does not
cover
1. Defects or damage resulting from accidents,
neglect, misuse, or abnormal use; abnormal
conditions or improper storage; exposure to
liquid, moisture, dampness, sand or dirt; unusual
physical, electrical or electromechanical stress.
2. Scratches, dents and cosmetic damage, unless
caused by OnePlus.
3. Defects or damage resulting from excessive
force or use of metallic objects on the touch
screen.
4. Devices that have the serial number or the
IMEI number removed, defaced, damaged,
altered or made illegible.
5. Ordinary wear and tear.
6. Defects or damage resulting from the use of
the product in conjunction or connection with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by
OnePlus.
7. Any physical feature defects or damage
resulting from improper testing, operation,
maintenance, installation, service, or adjustment
not furnished or approved by OnePlus.
8. Defects or damage resulting from external
causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown
fuse, or improper use of any electrical source.
9. Defects or damage resulting from cellular
signal reception or transmission, or viruses and
3rd party software problems introduced into the
product.
10. Free warranty replacements and repairs are
only valid in the country or region of purchase.
Please contact OnePlus Customer Support for
more details.
Return Policy (Limited to North
America & Europe)
OnePlus phones and accessories are made to
the highest standards and undergo rigorous
testing. If you are not satisfied with your OnePlus
product for any reason, you may request a
return within 15 calendar days of delivery. Once
we approve your return request and receive the
product, we will perform standard inspection.
And if the product passes the inspection, we will
give you a full refund. Any shipping and
handling fees incurred in the return process are
not covered by the refund.
Return requests made outside of the 15-day
period will not be accepted. We may also
choose not to accept returns within these
circumstances:
1. Defects or damages caused by misuse,
neglect, physical damage, tampering, incorrect
adjustment, normal wear and tear or incorrect
installation after purchase.
2. Price fluctuations being the sole reason for
return.
3. Customized customer contracts. In
accordance with the U.K. Consumer Rights Act
2015, any goods that are not (1) of satisfactory
quality; (2) fit for their given purpose; or (3) as
described, may be returned free of charge
within 30 days of delivery. Please submit a ticket
describing the problem with your device. In
order to be eligible for a refund, you must
contact us within 30 days and describe in details
how the goods were defective, damaged, or
materially different. We may choose not to
accept returns for any of the above mentioned
circumstances. In all cases, we will inspect the
product and verify the fault. To qualify for a
replacement or refund, device must be in “as
new” condition and include all original contents
of the package. We reserve the right to refuse a
refund or exchange if the product returned is
deemed to have been damaged.
Please contact OnePlus Customer Support to
request a return at oneplus.com/support.
OnePlus Customer Support
Support information and assistance go to:
www.oneplus.com/support
Download manuals:
https://www.oneplus.com/support/manuals
OnePlus Kundenbetreuung
Weitere Informationen finden Sie in unserem
Support Center:
www.oneplus.com/de/support
Bedienungsanleitungen im Download:
https://www.oneplus.com/de/support/manuals
OnePlus Service Clients
Visitez le site d’assistance en ligne pour obtenir
plus d’informations:
www.oneplus.com/fr/support
T󶀗l󶀗chargements et Manuels:
US
DE
FR
https://www.oneplus.com/fr/support/manuals
OnePlus Atención al Cliente
Para información, soporte y asistencia vaya a:
www.oneplus.com/es/support
Descarga el manual en:
https://www.oneplus.com/es/support/manuals
OnePlus Assistenza Clienti
Per informazioni di supporto e assistenza vai
su:
www.oneplus.com/it/support
Scarica manuali:
https://www.oneplus.com/it/support/manuals
Suporte ao Cliente OnePlus
Para informações, suporte e assistência, acesse:
www.oneplus.com/pt/support
Descarregar manual:
https://www.oneplus.com/pt/support/manuals
ES
IT
PT
OnePlus Kundsupport
För supportinformation och hjälp gå till:
www.oneplus.com/se/support
Ladda ned manualer:
https://www.oneplus.com/se/support/manuals
OnePlus Customer Support
Support information and assistance go to:
www.oneplus.in/support
Download manuals:
https://www.oneplus.in/support/manuals
OnePlus Klantenservice
Voor ondersteuning bij producten ga je naar:
www.oneplus.com/nl/support
Download handleidingen:
www.oneplus.com/nl/manual
OnePlus asiakaspalvelu
Tuotetuki ja asiakaspalvelu:
SE
IN
NL
FI
www.oneplus.com/fi/support
Lataa käyttöohjeita:
www.oneplus.com/fi/support/manuals
OnePlus kundesupport
For support, information og hjælp, venligst gå
til: www.oneplus.com/dk/support
Download brugsmanual:
https://www.oneplus.com/dk/support/manuals
OnePlus klienditugi
Tugiteave ja abi: www.oneplus.com/ee/support
Lae alla käsiraamat:
www.oneplus.com/ee/support/manuals
Pagalba klientams
Eiti į palaikymo informaciją bei pagalbą:
www.oneplus.com/lt/support
Parsisiųsti varototojo vadovą:
www.oneplus.com/lt/support/manuals
DK
EE
LT
Asistență clienți OnePlus
Informații de suport și asistență :
https://www.oneplus.com/ro/support
Descă rcați manuale:
https://www.oneplus.com/ro/support/manuals
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OnePlus Nord N100 User Manual - German - 153 pages

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