OnePlus Device Warranty Information
OnePlus devices purchased on oneplus.com or authorized sales channels
come with a limited warranty. The duration of this warranty is dependent on
the original country or region of purchase and is only redeemable within the
original country or region. Unless otherwise specified, this warranty covers the
hardware components of the product as originally supplied and does not
cover, or partially covers, software, consumable items, or accessories, even if
packaged or sold together with the product. The limited warranty only covers
functional defects of product caused by workmanship or build materials. For
more details, please contact OnePlus Customer Support by visiting
oneplus.com/support.
The limited warranty does not cover
1. Defects or damage resulting from accidents, neglect, misuse, or abnormal
use; abnormal conditions or improper storage; exposure to liquid, moisture,
dampness, sand or dirt; unusual physical, electrical or electromechanical stress.
2. Scratches, dents and cosmetic damage, unless caused by OnePlus.
3. Defects or damage resulting from excessive force or use of metallic objects
on the touch screen.
4. Devices that have the serial number or the IMEI number removed, defaced,