16 WWW.ONEFORALL.COM
Problem & Solution
Customer Service
If you still have questions about the operation of your ONE FOR ALL KAMELEON 6 universal remote and could not find the answer(s) in the trouble
shooting section, you may want to contact the customer service department for assistance.
You may care to visit our Internet-site:
www.oneforall.com
Our internet-site has many advantages:
- Internet download - Add codes to your KAMELEON 6 over the Internet!
- 24 hours access
- no waiting time
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Before contacting us, by Fax, E-mail or Phone, make sure you have the required information available by filling in the table below.
What do we need to know before you contact us:
1 That you have the ONE FOR ALL KAMELEON 6 URC-8060 universal remote
2 The date of purchase (.........../.........../...........).
3 A list of your equipment/models/helpcodes(*): (see example below)
Helpcode(*) Device Brand Device Remote SET-UP
model nr. model nr. code
1610805 TV Sony KVX-2950B RMT-V131B 0505 (example)
Type/model numbers can often be found in your equipment owner’s manual or on the factory plate behind the device.
4. Then Fax, E-mail or Dial us:
In the UK In Ireland In Australia
e-mail : ofahelp@uebv.com e- mail: ofahelp@uebv.com e- mail : ofahelp@uebv.com
fax : +31 53 432 9816 fax : +31 53 432 9816 fax : 03 9672 2479
tel. : 0808-1000306(*) tel. : 1-800 553199 (*) tel. : 1-300 888 298
In South Africa In New Zealand
e- mail: support@oneforall.co.za e- mail: ofahelp@uebv.com
fax : 011 298 2302 fax : (06) 878 2760
tel. : 0860 100551 tel. : 0508 ONE 4 ALL (663 4 255)
tel. : 011 298 2300
(*) When you call us you will be asked to enter your helpcode(s). You only have to enter the helpcode(s) of those devices you have a problem with.
The helpcode is a 7-digit code, which defines the ONE FOR ALL-model you have, the device type and the brand of your device. This helpcode can
be found in the first column of the setup code list.
Problem:
Your brand is not listed in the code section?
The KAMELEON 6 does not operate your device(s)?
The KAMELEON 6 is not performing commands properly?
Problems changing channels?
Video not recording?
The KAMELEON 6 does not respond after pressing a key?
Your original remote had a “20” key?
Upon each keypress, the KAMELEON 6 reverts to TV mode and
the display goes off.
Solution:
Try the search method on page 7.
A) Try all the codes listed for your brand. B) Try the search method on page 7.
You may be using the wrong code. Try repeating the Direct Set-Up using another
code listed under your brand or start the search method over again to locate the
proper code.
Enter the programme number exactly as you would on your original remote.
As a safety feature on your KAMELEON 6, you must press the Record key twice.
Make sure you are using new batteries and are aiming the KAMELEON 6 at your
device.
You can find this function on the AV key.
Replace batteries with 4 fresh, new “AAA/LR03” alkaline batteries.
Trouble-Shooting
