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42 WWW.O NEFORALL.CO M
Serviço de apoio ao cliente
Se tiver questões sobre o funcionamento do seu telecomando universal
ONE FOR ALL 1 e não encontrar a resposta neste manual de
instruções, poderá contactar o nosso departamento de Serviço de
Apoio ao Cliente.
Pode visitar-nos na Internet em:
www.oneforall.com
O nosso site na Internet oferece-lhe inúmeras vantagens:
- Acesso 24 horas por dia
- Sem tempo de espera
- Página dedicada a FAQ (Frequently Asked Questions) – Resposta a
questões que são colocadas mais frequentemente
- Informação sobre a gama de produtos ONE FOR ALL
Antes de contactar o nosso Serviço de Apoio ao Cliente,
certifique-se que tem todas as infor mações necessárias, através
do preenchimento do quadro abaixo.
O que necessitamos saber quando nos contactar:
1 Que possui o telecomando universal ONE FOR ALL URC-7711.
2 A data de compra (.........../.........../...........).
3 A lista dos seus aparelhos/modelos: (ver exemplo abaixo)
Aparelho Marca N° Modelo Modelo Código bá sico de
telecomando programação
TV Sony KV-25C5D RM-883 1505 (exe mplo)
O número de modelo do seu aparelho encontra-se normalmente
no manual de instruções do mesmo e/ou atrás do seu televisor.
4. Se desejar contacta r-nos por Fax, E- mail ou t elefone:
Em P ortugal:
e-mail : ofahelp@ue bv.com ( ***)
fax : +31 53 432 9 816
tel. : 211203555
(***) Por favor envie-nos somente uma mensagem em branco, porque
você receberá um email de volta.
Em caso de problemas
704994_URC-7711_E-10:URC-7710 TANGO 1 7 talen 27-02-2007 11:50 Pagina 42
42


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