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TROUBLESHOOTING
PROBLEM: LED (red light) does not blink when you press a key.
SOLUTION: Replace batteries with two new AAA alkaline batteries.
PROBLEM: LED blinks when you press a key, but home entertain-
ment device does not respond.
SOLUTION: Make sure the remote control is aimed at your home
entertainment device and is not farther than 15 feet
away.
PROBLEM: The unit does not control home entertainment devices
or commands are not working properly.
SOLUTION: Try all listed codes for the device brands being set up.
Make sure they can be operated with an infrared remote
control.
PROBLEM: Changing channels does not work.
SOLUTION: If original remote required pressing ENTER or SELECT to
change channels,press ENTER or SELECTon this remote
afterentering the channel number.
PROBLEM: Tried Searching For Your Code method and still could
not find a working code.
SOLUTION: Clear the device key as follows: Press and hold SET until
the LED (red light) blinks twice,then release.Next enter
9 - 9 - 2. Then press the device key to be cleared twice.
Now repeat the Searching For Your Code method on
page 9.
PROBLEM: CH and CH do not work for your RCA TV.
SOLUTION: Due to RCA design (1983-1987), only the original
remote control will operate these functions.
PROBLEM: No remote control of volume.
SOLUTION: See Changing Volume Lock on page 13 to lock/unlock
volume.
For additional information:
Internet: http://www.oneforall.com
URC4021 manual new IC:CTGAE4P 4021 manual booklet New IC 4/13/09 3:38 PM Page 15
15


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