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Serviço de apoio ao cliente
S
e tiver questões sobre o funcionamento do seu telecomando universal
O
NE FOR ALL 1 e não encontrar a resposta neste manual de
instruções, poderá contactar o nosso departamento de Serviço de
A
poio ao Cliente.
P
ode visitar-nos na Internet em:
www.oneforall.com
O nosso site na Internet oferece-lhe inúmeras vantagens:
- Acesso 24 horas por dia
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Sem tempo de espera
- Página dedicada a FAQ (Frequently Asked Questions) – Resposta a
questões que são colocadas mais frequentemente
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Antes de contactar o nosso Serviço de Apoio ao Cliente,
certifique-se que tem todas as informações necessárias, através
d
o preenchimento do quadro abaixo.
O que necessitamos saber quando nos contactar:
1 Que possui o telecomando universal ONE FOR ALL URC-3415.
2 A data de compra (.........../.........../...........).
3 A lista dos seus aparelhos/modelos: (ver exemplo abaixo)
Aparelho Marca Modelo Modelo Código sico de
telecomando programação
TV Sony KV-25C5D RM-883 1505 (exemplo)
O número de modelo do seu aparelho encontra-se normalmente
no manual de instruções do mesmo e/ou atrás do seu televisor.
4. Se desejar contactar-nos por Fax, E-mail ou telefone:
Em Portugal:
e-mail : ofahelp@uebv.com (***)
fax : +31 53 432 9816
tel. : 211203555
(***) Por favor envie-nos somente uma mensagem em branco, porque
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WWW.ONEFORALL.COM 37
705010_4515_E-10:ecoline 1_Rubber zonder grieks 13-03-2007 00:49 Pagina 37
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