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EN
In case of any of the below problems occurs during use, ¿ rst check that no other electrical device is
within 30cm. If the problem persists, refer to the table below.
If this happens... Possible causes... Try this solution...
The intensity is not
felt.
Very weak intensity
level.
Are you using only 1 pad?
Put the other pad on your skin. You must
use both pads for therapy to work.
Have you removed the transparent ¿ lm
from the pads?
Peel off the ¿ lm on the adhesive surface
of pads.
Are the pads stacked together or do pads
overlap?
Check placement of pads. Refer to pages
12-14, Pad Placement.
Is the cord properly connected to the unit? Connect the cord plug correctly into the
jack at the bottom of this unit.
Is the intensity setting too low? Press the Ÿ up button.
Is the gel damaged? Replace the pads.
Are the batteries weak? Replace both batteries.
The skin turns red
or feels irritated.
Is the adhesive surface of pads dirty or
dry?
Wash the adhesive surface of pads softly
with your ¿ ngertips for about 3 seconds
under cold slow running water.
Is therapy time too long? Use less than 15 minutes.
Are the 2 pads attached properly to the
body?
Refer to pages 12-14, Pad Placement
and attach correctly.
Is the pad surface worn out? Replace both pads at the same time.
No power source. Are the polarities of battery (+ and -)
aligned in the wrong direction? Are the
batteries depleted?
Check the batteries for correct alignment.
Replace the batteries.
Power cut off
during use.
Are the batteries weak?
Replace both batteries at the same time.
Is the cord broken? Replace the cord.
Battery icon is
empty or close to
empty.
Are the batteries weak? Replace both batteries at the same time.
Pad gel does not
stick to skin.
Is the adhesive surface of pads dirty or
dry?
Wash the adhesive surface of pads softly
with your ¿ ngertips for about 3 seconds
under cold slow running water.
Have you removed the transparent ¿ lm
from the pads?
Peel off the ¿ lm on the adhesive surface
of pads.
Is the pads wet? or Is your skin too wet? Air dry the pads. Or dry the skin.
The pad gel may be damaged. Replace the pads.
Are you using the pads during perspiring? Dry the pad placement area.
Have the pads been washed too long and/
or too frequently?
Leave the pads in refrigerator (do not
freeze) for overnight.
Were the pads stored under high temperature,
high humidity, or direct sunshine?
Replace the both pads.
Troubleshooting
19


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