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WARRANTY
The warranty period is 24 months (for home use) within
the European Union. The warranty period begins on the
date of purchase/invoice or delivery.
The warranty applies to manufacturing errors or material
defects. The warranty excludes damage caused by improp-
er handling/use, use of force, force majeure, connection to
the wrong power supply, failure to observe the assembly
instructions/instruction manual, chemical or electrochemi-
cal impact, modications or unauthorised repairs, and
natural wear and tear.
If no defect in the sense of the warranty exists, or if the
device is returned for repair without proof of purchase,
you will be billed for repair work.
During the 24-month warranty period, you are entitled to
free repair. This means that any defects that occur will be
eliminated free of charge.
Should a repair during the warranty period prove to be
economically unviable or should our eort to eliminate the
defect fail, we reserve the right to replace the item or parts
of it.
To enable quick elimination of defects, please report any
defects to us without delay.
We will only accept visible and obvious defects, including
transport damage, if you notify us of such within one week
of the purchase/invoice or delivery date. In this context,
it is sucient to notify the following customer service ad-
dress by phone or in writing.
The warranty period for the device is not extended by
claims against warranty.
After the warranty period has expired, you will be billed for
the costs incurred, such as postage/packaging costs, mate-
rial, and labour.
Returns must be agreed with our service team (deliveries
reaching us without prior agreement will be returned to
sender).
OMB2010 Tagma_Instructions manual 2011_GB.indd 21 23.01.2012 17:21:19
21


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