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TROUBLESHOOTING
Please troubleshoot using the details below before contacting Omega Customer Service
for repair or service. When contacting Omega for after-sales service, please have the
manufacturer’s serial number or bar code available.
The Appliance Does Not Work
Make sure the power cord is plugged in correctly.
Make sure the juicer is assembled correctly. If the right latch arm is not locked into
place, the appliance will not operate.
Make sure the appliance is assembled according to the instructions in this manual.
Refer to the instructions.
If the appliance still does not work, please contact Omega Customer Service for
additional support.
The Appliance Stops During Normal Operation
Check for large pieces of food stuck in the appliance.
If the appliance still does not work, please contact Omega Customer Service for
additional support.
Fine Lines or Scratch Marks
This is normal. Do not be concerned. These are molding marks resulting from the
normal manufacturing process.
Juice Leaks Over the Base
Check to make sure a cup is properly located under the juice spout.
Do not force too much food into the juicer. Push food gradually for extraction.
Check to make sure the pulp receptacle bin is properly placed behind the motor case
housing.
Juicer Shakes when In-Use
This is normal as the strainer basket rotates. It is not a malfunction. Hard ingredients such
as carrots, potato, radish, beets, etc. may cause shaking more so than soft ingredients.
Depending on the rmness of the ingredient, there may be a more pronounced
shaking of the motor.
Slight shaking may be caused by the motor.
CONTACT US:
Customer Service: 1-800-633-3401
Online: www.OmegaJuicers.com/contact-omega-juicers
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