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EN
WHAT TO DO WHEN SERVICE IS NEEDED
The customer must contact the designated Olympus Consumer Support Team for your region to coordinate the
submission of your Product for repair service. To contact your Olympus Consumer Support Team in your region
please visit or call the following:
Canada:
www.olympuscanada.com/repair / 1-800-622- 6372
United States:
www.olympusamerica.com/repair / 1-800-622- 6372
Latin America:
www.olympusamericalatina.com
The customer must copy or transfer any image or other data saved on a Product to another image or data storage
medium prior to sending the Product to Olympus for repair service.
IN NO EVENT SHALL OLYMPUS BE RESPONSIBLE FOR SAVING, KEEPING OR MAINTAINING ANY IMAGE
OR DATA SAVED ON A PRODUCT RECEIVED BY IT FOR SERVICE, OR ON ANY FILM CONTAINED WITHIN A
PRODUCT RECEIVED BY IT FOR SERVICE, NOR SHALL OLYMPUS BE RESPONSIBLE FOR ANY DAMAGES
IN THE EVENT ANY IMAGE OR DATA IS LOST OR IMPAIRED WHILE SERVICE IS BEING PERFORMED
(INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES, LOSS OF PROFITS OR LOSS OF USE), WHETHER OR NOT OLYMPUS SHALL BE OR SHOULD
BE AWARE OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR IMPAIRMENT.
The customer should package the Product carefully using ample padding material to prevent damage in transit.
Once the Product is properly packaged, ship the package to Olympus or the Olympus Authorized Repair Service
Center location as instructed by the respective Olympus Consumer Support Team.
When sending Products for repair service, your package should include the following:
1) Sales receipt showing date and place of purchase. Handwritten receipts will not be accepted;
2) Copy of this limited warranty bearing the Product serial number corresponding to the serial number on
the Product (unless it is a model on which Olympus does not place and record serial numbers);
3) A detailed description of the problem; and
4) Sample prints, negatives, digital prints (or les on disk) if available and related to the problem.
KEEP COPIES OF ALL DOCUMENTS. Neither Olympus nor an Olympus Authorized Repair Service Center will
be responsible for documents that are lost or destroyed in transit.
When service is completed, the Product will be returned to you postage prepaid.
PRIVACY
PRIVACY
Any information provided by you to process your warranty claim shall be kept con dential and will only be used
and disclosed for the purposes of processing and performing warranty repair services.
For customers in Europe
For customers in Europe
“CE” mark indicates that this product complies with the European requirements
for safety, health, environment and customer protection. “CE” mark cameras are
intended for sales in Europe.
Hereby, OLYMPUS CORPORATION and Olympus Europa SE & Co. KG declare
that this TG-4 is in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. For details visit: http://www.olympus-europa.com/
This symbol [crossed-out wheeled bin WEEE Annex IV] indicates separate
collection of waste electrical and electronic equipment in the EU countries.
Please do not throw the equipment into the domestic refuse.
Please use the return and collection systems available in your country for the
disposal of this product.
This symbol [crossed-out wheeled bin Directive 2006/66/EC Annex II]
indicates separate collection of waste batteries in the EU countries.
Please do not throw the batteries into the domestic refuse.
Please use the return and collection systems available in your country for the
disposal of the waste batteries.
114


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