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Other information
Troubleshooting
Symptom Probable cause Action
Nothing appears on the
display
The battery power is low. Charge the battery.
The recorder is turned off. Turn the power on.
The recorder is currently in Power Save
mode.
Press any button.
Unable to record
The card does not have enough memory.
Erase unnecessary files or insert another
card.
The card is unformatted. Format the card.
The maximum number of files has been
reached.
Change to any other folder.
The file is locked. Unlock the file from the file menu.
The SD card is locked. Unlock the SD card.
No playback tone heard
The earphone is connected.
Unplug the earphones to use the internal
speaker.
The volume level is set to [ 00 ]. Adjust the volume level.
Unable to erase
The file is locked. Unlock the file from the file menu.
The SD card is locked. Unlock the SD card.
Noise heard during playback
The recorder was shaken during recording.
———
The recorder was placed near a cell phone
or fluorescent lamp while recording or
during playback.
Avoid using the recorder near cell phones
or fluorescent lamps.
Recording level too low The microphone sensitivity is too low.
Set the microphone sensitivity to the
conference mode and try again.
Unable to set index marks
The maximum number of index marks (32)
has been reached.
Erase unnecessary index marks.
The file is locked. Unlock the file from the file menu.
The SD card is locked. Unlock the SD card.
Unable to set verbal
comments
The maximum number of verbal comments
(32) has been reached.
Erase unnecessary verbal comments.
Cannot find the recorded file Wrong recording media or folder.
Switch to the correct recording media or
folder.
Cannot find the transferred
files
The transferred files are not supported by
this recorder.
The recorder can recognize the DSS file
format * only.
Cannot connect to a PC
Sometimes a connection cannot be made
with some PCs running Windows XP, Vista
or 7.
You need to change the PC’s USB settings.
See ODMS software online help for details.
* Supports file formats : DS2 (DSS Pro QP or DSS Pro SP), DSS (QP or SP)
17


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