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MAINTENANCE
CORRECT DIAGNOSTIC RESULT
FAULT: Smudged characters and/or figures or smudges all over the page.
CAUSE
The paper used has a particularly porous
surface.
There is a foreign body on the printing nib
which the print head felt pad cannot remove.
A1
B1
FAULT: Incomplete characters or white lines on the characters and/or figures or all over the page.
A2
B2
CAUSE
The print cartridge was replaced or reinserted
incorrectly.
One or more nozzles are deviated or do not
print (blocked).
SOLUTION
Try printing on the other side of the paper or
changing the type of paper.
Remove the print cartridge and check whether
there is a foreign body on the nib. If there is,
remove it with care and make sure you do not
touch the electrical contacts and the printing
nib. Clean the print head pad with a cotton wool
stick soaked in water, taking care not to leave
lint on it.
SOLUTION
Remove and reinsert the print head. If the fault
persists, clean the electrical contacts of the
print head with a dry cotton wool stick and the
electrical contacts of the print carriage with a
soft, dry cloth. If the fault persists, see B2.
Purge the print head and then check the print
head nozzles. If the fault persists, repeat the
print head purging procedure three times. Run
a print test (local copy). If the quality is
acceptable, press STOP to remove the
message "CHECK NOZZLES". If the quality is
poor, replace the print head.
131


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