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MANTENIMIENTO Y DETERMINACIÓN DE AVERÍAS 39
Problemas al encender la impresora
Problemas de impresión
Problem Posible causa Solución
La impresora no se enciende
cuando se pulsa el botón ON/OFF
situado en el panel frontal.
El cable de alimentación no
está conectado
correctamente a la impresora
y/o a una toma eléctrica
funcionante.
Desconectar y volver a
conectar el cable de
alimentación de la impresora
y de la toma eléctrica.
Comprobar que la toma
eléctrica funcione
conectando otro dispositivo
que funcione correctamente
para comprobar si se
enciende.
Los LED presentes en el panel
frontal se activan.
Error específico de la
impresora segnalado por el
LED.
Realizar la acción correctiva
correspondiente para cada
uno de los LED, tomando
como referencia la sección
"Significado de los LED del
panel frontal".
Problema Posible causa Solución
La impresora no imprime cuando
se clica sobre el icono Imprimir
de la barra de las aplicaciones del
programa en uso.
La impresora en uso no está
configurada como impresora
por defecto.
1Clicar en Inicio >
Configuraciones >
Imprimir.
2 Clicar con el botón derecho
del ratón en el icono de la
impresora en objeto y
seleccionar Establecer por
Defecto.
La impresora no está
conectada correctamente al
ordenador.
1 Apagar la impresora y el
ordenador y desconectar el
cable USB de estos dos
dispositivos.
2 Volver a conectar el cable
USB, después encender
primero la impresora y luego
el ordenador.
El proceso de impresión se
interrumpe a mitad.
Se ha atascado el papel. 1 Eliminar el papel atascado.
Ver "Eliminación de atascos
de papel".
2 Pulsar el botón Cancelar para
anular la condición de error.
El proceso de impresión
reinicia a partir de la página
sucesiva.
Se imprimen líneas horizontales. Los cartuchos de tinta están
sucios.
Limpiar los cartuchos. Ver
"Limpieza de las boquillas de
los cartuchos de tinta".
43


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