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CAPITOLO 534
Quando a impressora está ligada
ao computador mediante o cabo
USB, o Plug and Play wizard do
computador não chega ao final.
O computador não
encontrou o driver da
impressora.
1 Remover o CD-ROM
“Installation” da drive do
computador e reiniciar este
último.
2 Colocar o CD-ROM
“Installation” na drive com a
etiqueta virada para cima.
3 Reinstalar o software da
impressora consoante a Folha
de instalação ou como
indicado nas fases anteriores.
Quando a impressora está ligada
ao computador através do cabo
USB, o New Hardware Wizard
não aparece no monitor do
computador.
O computador utiliza um
sistema operativo não
compatível.
1 Certificar-se de que o
computador utiliza Windows
98 SE, ME, 2000 ou XP, ou
MAC OS 10.2 ou superior.
O cabo USB entre a impressora e
o computador não está ligado
correctamente.
1 Desligar a impressora e tirar o
cabo USB destes dois
dispositivos.
2 Conectar novamente o cavo
USB aos dois dispositivos
seguindo as instruções da
Folha de instalação e,
seguidamente, ligar primeiro
a impressora e, depois, o
computador.
O computador não está
habilitado para o funcionamento
USB.
1 Fazer clique sobre Iniciar >
Definições > Painel de
controlo
2 Fazer um duplo clique sobre
o ícone Sistema.
3 Fazer clique sobre o
separador Gestor de
dispositivos ou Hardware,
de seguida, sobre o botão
Gestor de dispositivos.
4 Fazer clique sobre o sinal
mais (+) ao lado da opção
USB (Universal Serial Bus)
Controller.
Se estiverem presentes
controller host USB root
hub USB, a ligação USB
está activa.
Se não estiverem
presentes, ler o manual
do computador para as
informações sobre o
procedimento de
activação de uma ligação
USB.
Problema Possível causa Acção correctiva
38


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