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CAPÍTULO 534
Cuando la impresora está
conectada al ordenador
mediante el cable USB, Plug and
Play wizard el ordenador no
finaliza.
El ordenador no ha
encontrado el driver de la
impresora.
1 Sacar el CD-ROM
“Installation” (“Instalación”)
del drive del ordenador y
reinicializar este último.
2Colocar el CD-ROM
“Installation” en el
ordenador con la etiqueta
orientada hacia arriba.
3 Reinstalar el software de la
impresora según el esquema
de instalación o tal como
indicado en las fases
precedentes.
Cuando la impresora está
conectada al ordenador
mediante el cable USB, New
Hardware Wizard no se visualiza
en la pantalla del ordenador.
El ordenador utiliza un
sistema operativo no
compatible.
1 Comprobar que el ordenador
utilice Windows 98 SE, ME,
2000 ó XP, o MAC OS 10.2 ó
superior.
El cable USB entre la
impresora y el ordenador no
está conectado
correctamente.
1 Apagar la impresora y
desconectar el cable USB de
estos dos dispositivos.
2 Volver a conectar el cable
USB a los dos dispositivos
siguiendo las instrucciones
del Esquema de instalación,
luego encender primero la
impresora y después el
ordenador.
El ordenador no está
habilitado al funcionamiento
USB.
1 Clicar en Inicio >
configuraciones > Panel de
Control
2 Clicar dos veces en el icono
Sistema.
3 Clicar en la ficha Dispositivo
Manager o Hardware, y
después en el botón
Dispositivo Manager.
4 Clicar en el signo más (+)
situado junto a la opción USB
(Universal Serial Bus)
Controller:
Si existen controller host
USB root hub USB, la
conexión USB está
habilitada.
Si no están presentes,
leer el manual del
ordenador para las
informaciones referentes
al procedimiento de
habilitación de una
conexión USB.
Problema Posible causa Solución
38


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