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When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
3
3. Troubleshooting
Status Message on the Display Screen
Message displayed
after the <HELP>
button is pressed
Reference
Page
Error Code
A message does not
disappear.
1st Line Open Cassette 631, 632, 633, 634 page 72
2nd Line Paper Remain
3rd Line %TRAY%
1st Line Open Cover 637 page 71
2nd Line Paper Remain
3rd Line Front Cover
1st Line Open Cover 638 page 68
2nd Line Paper Remain
3rd Line Output Tray
1st Line Open Cover 639, 640 page 69
2nd Line Paper Remain
3rd Line Output Tray
Error Code 380, 401, 637
A paper jam has occurred around the front
cover.
1 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
2
2 Remove the jammed paper gently in the
direction of the arrow if you can see an
edge of jammed paper.
3 Close the front cover (2).
2
Task is complete.
67


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