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Troubleshooting > 65
Improper cut sheet feed
No paper feed.
Sheets are located off the
paper guide.
Load sheets with their left
edges against the paper
guide.
Sheets are not loaded to the
end.
Load sheets to the end.
Continuous forms instead of
cut sheets are fed.
The printer is in the
continuous forms mode.
Eject the continuous forms
and select cut sheet mode for
the printer.
Paper distortion.
Sheets are not loaded to the
end, or they are not inserted
straight.
Load sheets to the end.
Paper with wrinkles, folds or
other defects.
Change paper.
Paper not specified for the
printer.
Use paper types specified for
the printer.
Unable to eject.
The LF/FF
button is pressed.
Press the LOAD/EJECT
button.
Improper continuous forms feed.
No line feed, and no paper
feed.
Paper is off the Pin Tractors. Reload paper correctly.
The adjust lever position does
not match the paper type.
Set the adjust lever to the
correct position.
Paper distortion or jam. Forms are loaded with their
left holes out of line with the
right ones.
Load forms with their left
holes in line with the right
ones.
Inadequate distance between
the left and right Pin Tractors,
making for loose paper.
Relocate the Pin Tractors to
tighten the paper.
Skew paper feeding. Move the paper to make it
straight.
Paper movement is blocked. Remove the blockage.
Paper source is too far from
the printer.
Move the paper source nearer
to the printer.
Paper not specified for the
printer.
Use paper types specified for
this printer.
Several blank lines appear in
the printout.
Skip over perforation spacing
is selected.
Cancel the skip over
perforation spacing.
The selected skip over
perforation spacing does not
match the physical tear-off
perforation positions.
The paper length selected in
the application does not
match the physical paper
length.
Match the paper length
selected in the application
with the physical paper
length in use.
Select the paper length in
number of lines in the
application.
Abnormal switchover between cut sheet and continuous forms modes.
No cut sheet feed. The printer is in continuous
forms mode.
Set the Paper Type lever to
cut sheet mode.
No continuous forms feed. The printer is in cut sheet
mode.
Set the Paper Type lever to
continuous forms mode.
PROBLEM CAUSE ACTION
65


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