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9. Troubleshooting
Paper Jam: 391, 392, 393 Please open the scanner unit and the Output Tray.
A paper jammed via the paper feed path from the indicated tray.
Pull out the cassette, and then remove paper. If multiple sheets of paper are fed at a time, remove paper and reload
paper.
Make sure that the paper stoppers are set in the right position.
Paper Jam: 380, 381, 382, 383, 385, 389 Please open the scanner unit and the Output
Tray.
A paper jam has occurred inside the machine.
Open the output tray and remove jammed paper.
Paper Jam: 370, 371, 372 Please open the scanner unit and the Output Tray.
A paper jam has occurred inside the machine.
Open the output tray and remove jammed paper.
Please install new Image Drum Unit. Error: 350, 351, 352, 353
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible,
however.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Please install new Image Drum Unit. Error: 560, 561, 562, 563, 564, 565, 566, 567
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Install New Image Drum. Printing disabled due to low threshold of Image Drum life.
Error: 680, 681, 682, 683
Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new
image drum to print.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Please change Fuser Unit.: 354
The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for
maintaining the print quality.
Please change Belt Unit.:Error: 355
The belt unit reaches its lifetime.
Replace the belt unit with a new one.
Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for
maintaining the print quality.
Please change Belt Unit.: 356
Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the output tray can
resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.
Please check [COLOR] Toner Cartridge.: 544, 545, 546, 547
A color toner cartridge indicated on the screen is not installed.
Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Please check Image Drum Unit. Error: 340, 341,342, 343
The indicated image drum is not installed correctly.
Remove and re-install the image drum.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Please check Fuser Unit.: 320
The fuser unit is not properly installed. Remove and re-install the fuser unit.
Please check Belt Unit.: 330
The belt unit is not properly installed. Remove and re-install the belt unit.
166


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