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When Paper Jams Occurs/When an Error Message does not Disappear Even After Jammed Paper is Removed
3
3. Troubleshooting
3 Check for jammed paper in the duplex
unit. If jammed paper remains, pull it
out gently.
4 Open the upper duplex unit cover (2)
and check for jammed paper. If jammed
paper remains, pull it out gently and
close the cover.
2
5 Replace the duplex unit (1) into the
printer.
1
Task is complete.
Error Code 372
A paper jam has occurred around the front
cover.
1 Insert your nger into the recess on
the right side of the printer and pull the
front cover open lever (1) to open the
front cover (2) forward.
1
2
2 Remove the jammed paper gently in
the direction of the arrow if an edge of
jammed paper can be seen, and then
go to step 8. If you cannot nd jammed
paper, go to step 3.
3 Take out the duplex unit (3) by pulling
it obliquely upward while holding the
center recess on the back of printer.
3
75


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