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Error Messages
-145-
Troubleshooting
7
Error Messages for Copying
The following messages are displayed on the display screen of the operator panel while using the copy
function.
Error Messages for Faxing
The following messages are displayed on the display screen of the operator panel while using the fax
function.
400 Paper Size Error
Please open the scanner unit and the top
cover
and check paper size.
Please see Help for details.
Blinks Paper of an improper size is being used.
Check the paper in the tray or check for Multiple-
feed. Open and close the cover to perform
recovery printing, and continue.
347 Please install new Image Drum Unit.
Please see Help for details.
Blinks The Image Drum Unit is at the end of its life.
Decode error occurred.
Please check image data.
to Close
Lights up An error has occurred during analysis of image
data entered from outside of the MFP.
For PrintFromUSBMemory or InternetFAX/
E-mailPrint/FaxToPrint (with communication data
saving), an error has occurred in the TIFF or
JPEG data analysis.
409 Please open the top cover.
409:Faceup Stacker Error
Blinks Because the Face Up stacker was operated during
printing, the printing was stopped and an error
was output.
- Firmware Update Error
Please try again.
If network doesn't work, please try firmware
update over USB.
Lights up This message indicates that the remote FW
update failed.
Scanning function and print function is prohibited.
However, the process of MJL / PJL command is
possible.
Error
code
Message
<Status>
key
Cause/Remedy
Offline Mode Lights up
The machine is off line and cannot start a copy job.
Press the <PRINT> key on the operator panel
and then select [Online/Offline] on the print
menu screen.
Do you wish to resume scanning? Lights up Scanning for a copy job was suspended because
an error occurred, but now the error is resolved.
To restart scanning the remaining documents,
set the documents in the ADF and then select
[Yes].
Error
code
Message
<Status>
key
Cause/Remedy
Received invalid data.
Please see Help for details.
to close
Lights up The machine received and deleted unauthorized
PC fax data. While the machine received the PC
fax data, the connection with the computer might
be unstable.
Check the connection between the machine and
the computer.
Error
code
Message
<Status>
key
Cause/Remedy
OK
OK
145


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