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Troubleshooting> 144
A
VOIDING
PAPER
JAMS
The following table summarizes possible causes of paper jams and
suggests ways of avoiding them.
POSSIBLE CAUSE SUGGESTED REMEDY
The printer is not level. Place the printer on a steady, level surface.
Your print media is too light or
too heavy.
Use appropriate media.
Your print media is damp or
charged with static electricity.
Use media that has been stored in
appropriate temperature and humidity
conditions.
Your print media is creased or
curled.
Use appropriate media. Decurled media can
be used.
Your print media sheets are
not aligned with each other.
Remove the sheets, jog them into alignment
and reload them.
Your print media is not aligned
properly in the paper tray.
Adjust the paper stop and paper guides of
the tray, or the manual feed guide on the MP
Tray to align the media properly.
Your envelopes to be printed
are not oriented properly.
Adjust the orientation as required.
Your printer feed roller is dirty. Wipe the roller with a cloth moistened with
water.
Your printer feed rollers are
wearing out.
Replace the feed rollers.
The media weight or type
have been wrongly set.
Select the correct printer menu settings for
[Media Weight] and [Media Type].
144


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