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6. Troubleshooting
A paper jam has occurred under the image drum or around the fuser unit. Please
remove paper. Error: 380, 381, 382, 383, 385, 389
A paper jam has occurred inside the machine.
Open the output tray and remove jammed paper.
Paper jam has occurred under the belt unit or around the fuser unit. Please remove
paper. Error: 370, 371, 372
A paper jam has occurred inside the machine.
Open the output tray and remove jammed paper.
Image Drum Life. Please install new Image Drum Unit. Error: 350, 351, 352, 353
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible,
however.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Image Drum Life. Please install new Image Drum Unit. Error: 560, 561, 562, 563, 564,
565, 566, 567
The image drum indicated on the screen reaches its lifetime.
Replace the image drum with a new one.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Image Drum Life. Please install new Image Drum Unit. Error: 680, 681, 682, 683
Printing has stopped because the image drum indicated on the screen reached its lifetime. Replace with a new
image drum to print.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Fuser Unit Life. Install New Fuser Unit. Error: 354
The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for
maintaining the print quality.
Belt Unit Life. Install New Belt Unit. Error: 355
The belt unit reaches its lifetime.
Replace the belt unit with a new one.
Opening and closing the output tray can resume printing for a while. Replace with a new one as soon as possible for
maintaining the print quality.
The Fuser Unit is not installed correctly. Reset Fuser Unit. Error: 348
The fuser unit is not properly installed. Remove and re-install the fuser unit. If the error persists after re-installing,
replace the fuser unit with a new one.
Waste Toner Full. Install New Belt Unit. Error: 356
Waste toner of the belt unit is full. Replace the belt unit with a new one. Opening and closing the output tray can
resume printing for a while. Replace with a new one as soon as possible for maintaining the print quality.
Toner cartridge not properly installed. Error: 544, 545, 546, 547
A color toner cartridge indicated on the screen is not installed.
Make sure that the lever on the toner cartridge is fully turned and the protective tape is removed.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
Image Drum not properly installed. Check Image Drum. Error: 340, 341,342, 343
The indicated image drum is not installed correctly.
Remove and re-install the image drum.
C: Cyan (blue), M: Magenta (red), Y: Yellow, K: Black
The Fuser Unit is not installed correctly. Reset Fuser Unit. Error: 320
The fuser unit is not properly installed. Remove and re-install the fuser unit.
Belt Unit not installed correctly. Re-set the Belt Unit. Error: 330
The belt unit is not properly installed. Remove and re-install the belt unit.
[COVER] Open. Error: 310
Indicated cover is open. Close the cover.
Error: 310 the output tray.
136


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