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4
Troubleshooting
4. Troubleshooting
When an Error Message is Displayed on the
Display Screen
Paper Jam
Check Any Message Displayed
When paper is jammed inside the printer or
when there are still sheets remained in the
printer even after jammed paper is removed, an
error message is displayed on the display screen
and the <ATTENTION> indicator blinks.
Press the <HELP> button to display a remedy.
Remove jammed paper according to the remedy
displayed.
Or remove jammed paper, referring to the
relevant pages described in the following list.
䣚䣚䣚䣚
䣚䣚䣚䣚
䣮䣧䣣䣵䣧䢢䣵䣧䣧䢢䣊䣇䣎䣒䢢䣨䣱䣴䢢䣦䣧䣶䣣䣫䣮䣵䢰
<ATTENTION>
indicator
Press the <HELP> button
to display a remedy.
Message on the display screen (rst line)
<HELP> button
Message on the display screen (second line)
Scroll display downward
䣊䣇䣎䣒
䢢䢢䢢䢢䢢傍䢳䢱䢳䢲
傜䣚䣚傝
䣚䣚䣚䣚䣚䣚䣚䣚䣚
䣇䣴䣴䣱䣴䢢䣅䣱䣦䣧
凬䣚䣚䣚
Display Screen when the <HELP>
button is pressed
Error Code
Scroll display upward
Message on
the display screen
Message
displayed
after the
<HELP>
button is
pressed
Refer-
ence
Page
Error Code
Open Cassette
Paper Jam
[TRAY]
391, 392,
393, 394
page
95
Open Cover
Paper Jam
Front Cover
372 page
86
Open Cover
Paper Jam
Front Cover
380 page
88
Open Cover
Paper Jam
Front Cover
390 page
94
Open Cover
Paper Jam
Top Cover
381 page
89
Open Cover
Paper Jam
Top Cover
382, 383,
385
page
91
Check Duplex Unit
Paper Jam
370, 371,
373
page
85
Check Paper
Paper Multi Feed
[TRAY]
401 page
88
Open Cassette
Paper Remain
[TRAY]
631, 632,
633, 634
page
95
Open Cover
Paper Remain
Front Cover
637 page
94
Open Cover
Paper Remain
Top Cover
638 page
89
Open Cover
Paper Remain
Top Cover
639, 640 page
91
Check Duplex Unit
Paper Remain
641, 642 page
85
84


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