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73
Troubleshooting
Before contact the service technician, perform the following simple checks. If any program still
persists, unplug the TV and calling for serving.
PROBLEM POSSIBLE SOLUTION
No sound and picture
- Check whether the main plug has been connected to a wall
outlet.
- Check whether you have pressed the POWER button on TV set.
- Check the picture contrast and brightness settings.
Normal picture but no sound
- Check the volume.
- Sound muted? Press the MUTE button.
- Try another channel, the problem may be with the broadcast.
- Are the audio cables installed properly?
The remote control does not
work
- Check to see if there is any object between the product and
remote control causing obstruction.
- Are batteries installed with correct polarity (+ to +, - to -)?
- Correct remote operating mode set: TV, VCR etc.?
- Install new batteries.
Power is suddenly turned o
- Is the sleep timer set?
- Check the power control settings. Power interrupted.
- No broadcast on station tuned with auto activated.
Picture appears slowly after
switching on
- This is normal; the image is muted during the product startup
process. Please contact your service center, if the picture has not
appeared after ve minutes.
No or poor color or poor
picture
- Adjust the color in menu option.
- Keep a sucient distance between the product and the VCR.
- Try another channel, the problem may be with the broadcast.
- Are the VIDEO cables installed properly?
- Activate any function to restore the brightness of the picture.
Horizontal/vertical bars or
picture shaking
- Check for local interference such as an electrical appliance or
power tool.
The TV is not receiving all
channels.
- Conrm that the coaxial cable is securely connected to the TV.
- If you are using an antenna, verify it is positioned correctly and if
all the connections are secured.
Poor reception on some
channels
- Station or cable product experiencing problems. Tune to another
station.
- Station signal is weak, reorient antenna to receive weaker station.
- Check for sources of possible interference.
No output from one of the
speakers - Adjust balance in menu option.
The TV audio is not being
played through the receiver.
- Connect an optical cable to the TV and the receiver.
- ARC enables digital sound to be outputted via the HDMI (ARC)
port. However, ARC is only available when the TV is connected to
an audio receiver that supports ARC.
73


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