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Contact Us
If you feel you need more help with your TV, select the

in touch with a support team.
Highlight Contact Us and press Select.
Feedback
Highlight Feedback to display information on where
you can send us feedback about your Fire TV
experience.
My Account
Here you can deregister your account or synchronise
your purchased Amazon content.
Highlight My Account and press Select.
Amazon Account
If you wish to remove your Amazon account from the
TV you will need to deregister it. This will not delete
your Amazon account it will just remove it from this
TV. After deregistering your account this will remove
content from your TV and many features will not work,
until a new account is registered.
Highlight Amazon Account and press Select.
Then highlight Deregister and press Select to
deregister your account. This will take a few seconds.
Important: Deregistering an account will NOT remove
all personal data. To remove all personal data you will
need to factory reset your TV. To do this go to Settings
> Device & Software > Reset to Factory Defaults.
Once the account has been deregistered the Sign In
with Your Amazon Account screen will be displayed
so you can sign in using another account.
Sync Amazon Content
If you have purchased content such as movies, these
can be viewed on other devices by synchronising
Amazon content.
Highlight Sync Amazon Content and press Select.
The word 'Synchronising' will appear. Your purchased
content will now be viewable on other devices.
Prime Video
Information on where you can manage your subscrip-
tions and transactions will be displayed.
Channel List
The TV stores and shows all channels in the channel
list. Press the Down direction button to see the channel
list in Live TV mode. You can press the Left and Right
directional buttons to scroll through the list.
Press the Options button while the channel list is
displayed to see the options menu. You can set the
subtitle and audio preferences and access the channel
guide using the related options of this menu.
Refer to Channel Guide section for information on
managing channels.
Channel Guide
This feature presents an overview of installed channels
and the corresponding programming. It depends on the
related broadcast whether this feature is supported
or not.
In order to access the channel guide press the Guide
button on the remote.
Use the directional buttons to navigate through the
channel guide. You can use the Up/Down directional
buttons to switch to previous/next channel on the list
and Right/Left directional buttons to select a desired
event of the currently highlighted channel. If available,
the full name, start-end time and date of the highlighted
event and a brief information about it will be displayed
on the screen.
Guide Options
Press the Options button to display available options
        
channels to your favourite channel list or open the
channel management menu using these options.
Highlight the one you want to use and press Select.
Filter Channels
If you receive channels via multiple broadcast methods
such as Terrestrial or Cable you will have the choice

you select Terrestrial than you'll only see Terrestrial
channels in the guide. Highlight the option you want
and press Select.
   Show All Channels option
will be available in the options menu instead of Filter
Channels option. You can use this option to cancel

Add to Favourite Channels
Channels can be added to your favourite channel list so
you can quickly and easily view your favourite channels
without scrolling through the whole list of channels.
You will see a heart symbol next to the channel which
is added to your favourite channel list.
If a channel is already added to the favourites
previously Remove from Favourite Channels option
will be available in the options menu instead of Add to
Favourite Channels option. You can use this option
to remove the channel from favourite channel list.
Channel Management
You can see all your channels, create favourite
channels or hide channels that you don't want to
appear in the guide. The channels will be listed in 3
tabs; All, Favourites and Hidden.
54


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